Deputy Sales Manager at Aditya Birla Housing Finance Limited (2026-02 – Present)
- Drive sales growth through strategic client engagement and cross-selling opportunities.
- Coordinate with internal teams to ensure seamless service delivery.
- Provide regular updates and feedback to clients on their portfolios and service usage.
- Develop and implement strategies to improve client retention and satisfaction.
- Handle complex client issues and escalate when necessary.
- Conduct regular client check-ins to proactively address any concerns.
Senior KEY Relationship Officer at Aditya Birla Housing Finance Limited (2024-10 – 2026-02)
- Drive sales growth through strategic client engagement and cross-selling opportunities.
- Coordinate with internal teams to ensure seamless service delivery.
- Provide regular updates and feedback to clients on their portfolios and service usage.
- Develop and implement strategies to improve client retention and satisfaction.
- Handle complex client issues and escalate when necessary.
- Conduct regular client check-ins to proactively address any concerns.
BRANCH CREDIT MANAGER at BHARAT FINANCE INCLUSION LIMITED (2023-04 – 2024-09)
- Well-rounded experience with managing credit and loans
- Sound knowledge of analysing and evaluating financial information
- Profound knowledge of cash flow procedures and structures
- Strong ability to establish and maintain solid client relations
- Excellent internal and external communications and organisational skills.
Business Loan field Assistant at BHARAT FINANCE INCLUSION LIMITED (2021-11 – 2023-04)
- Identify potential costumers and generate leads through various channels such as referrals networking cold calling.
- maintain regular contact with clients to provide updates on their application status andaddress any queries or concerns properly.
- Achieve sales targets and performance goals set by the bank.
- Excellent internal and external communications and organizational skills
RELATIONSHIP OFFICER at HDB FINANCE LTD (2019-12 – 2021-03)
- Remained updated on all available financial products and financing packages.
- Assisted customers by offering sound financial advice.
- Made recommendations for customers considering various banking products.
- Managed in-person, over-the-phone, and email inquiries in a timely manner.
