Roopal Garg
Versatile, high-energy professional, successful in achieving business growth objectives within turnaround & rapid changing environment
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About
Versatile, high-energy professional, successful in achieving business growth objectives within turnaround & rapid changing environment; target senior level assignments with an organisation and lead the project to success.
Experience
Associate Project Manager - AWC Software Pvt. Ltd. - Noida
(2022-10 - 2023-06)
- Managed team of 20 employees for Software Projects
- Tech used : Java, Newgen Stack, Database, Rest API
- Managed 3 Implementation [VMC, GMMCO (FRIEGHT forwarding process), ECOM]
- Managed 5 support projects [Kotak GI, Magma GI, Orient Electric, ACG, Welspun]
- Created , planned and managed training programs for team for upcoming tech
- Escalation handling
- Client and team handling
Project Consultant - Altran Technologies (now under Capgemini) - Gurugram
(2021-01 - 2022-06)
- Managed team of 7 people for Upgrade Project
- Trained and mentored multiple batches of new comers
- Also, trained the team on multiple topics
- Took interviews for new hires
- Led the entire team for new project
- Created Training portal for the team
Network Engineer - Altran Technologies (now under Capgemini) - Gurugram
(2020-01 - 2020-12)
Cisco Network Monitoring Tools AND Linux scripting. Manage team for real time troubleshooting on Cisco-network tools like collector, network profile, CNA etc. to monitor the network devices like routers, switches, UCS devices in client environment.
- Shadowed Project Manager in order to manage small groups of employees for a specific project
- Run scripts to automate processes
- Troubleshooting on Linux-based environment
- Regular ESXI and Linux upgrades
- Documentations using Word and Excel
- Trained new comers
- Led the entire team for new project
Storage Technical Consultant - Hewlett-Packard Enterprise - Bangalore
(2017-09 - 2019-04)
Storage and Server. Real time troubleshooting on Storage Hardware with SAN(Storage Area Network), NAS(Network Attached Storage), Tape Libraries, Modular Storage Array, StoreOnce Product (NearOnline Storage) and 3PAR storage as areas of focus.
- Led trainings for small-level projects like metric management
- Also worked as a leader for an entire shift batch (for 2 months) for storage department in managing Case Assignments, Delegating different tasks to my team, Maintaining performance metrics for my department, and Completion of all tasks assigned to my team in time
- Took initiatives to sell HP storage products, warranties/ contracts on these products to clients
- Took initiative to generate analytics that helped identify usage characteristics of parts and services used for issue resolution. These analytics helped improve cost incurred by the company in providing on-site services
- Provided support for issues faced on ProLiant and Blade servers (Gen 3 up to Gen 9)
- Installation of Linux, Windows and VMware OS and Root Cause Analysis (RCA) of basic performance issues
- Regular firmware and driver updates on HP hardware
Server Technical Consultant - Hewlett-Packard Enterprise - Bangalore
(2015-10 - 2017-08)
Education
B Tech - Computer Science - AKGEC, Ghaziabad (UPTU) (2015)
12th CBSE Board - Science Stream (PCM + English) - Delhi Public School Ghaziabad
10th CBSE Board - Delhi Public School Ghaziabad
