Roopali Malade

Deadline-driven and detail-oriented Depot & Warehouse Manager with over 17 years of experience in transportation, import/export operations, and distribution management. Adept in materials management, CHA coordination, regulatory documentation, customs clearance, and supply chain optimization. Skilled in leading cross-functional teams, ensuring compliance with Indian and international trade norms, and maintaining cost-efficient warehouse and sourcing operations.

Depot Manager (Import & Export) at Kult E-commerce Pvt. Ltd. (2024-11 – Present)

• Created user IDs and managed import/export applications on E-SUGAM portal.
• Prepared, reviewed, and submitted import/export documentation for customs clearance.
• Coordinated with CHA, Customs, and Shipping Lines for timely clearance of shipments from Korea, Sweden, and Japan.
• Applied and managed COS-1, COS-2, and COS-4 applications on SUGAM portal along with cover letters, undertakings, and product artworks.
• Collaborated with the finance team for customs duty payments, CHA billing, and cost sheet preparation.
• Maintained detailed records for shipment tracking, landing cost, and regulatory compliance.
• Coordinated with the sourcing team and regulatory partners for vendor quotations and documentation.
• Supported the creation of ICEGATE User IDs, FSSAI license, and Drug License applications.
• Liaised with CDSCO officials for replying to regulatory notices and document submissions.

Warehouse Manager at Maccaron India (2021-12 – 2024-10)

• Managing all the operations processes (Inbound, Inventory and Outbound)
• Maintaining the stock report according to the expiry dates of the products.
• Managing inventory are for the higher utilization as per the SKU of the product.
• Managing the manpower as per the dispatch quantity decided by the central team.
• New manpower hiring and training.
• Tracking and monitoring the whole D2C processes.
• Supervising all the Operations-B2B (Amazon & Flipkart), B2C and MGS.
• Taking care of all the RTO products and segregating them in usable and non-usable products.
• Managing Vendors and suppliers for the completion of task within given TAT.
• Supervise all the shipping process from Korea to India and tackle all the problems occur in between that includes Custom clearance.
• Managing the listing of products on the Brand site as per the stock available in Warehouse.
• Taking care of the whole Putting, Picking, Stock Take and GTL process.
• Managing Packaging table to dispatch a daily number of 10-15K shipments.
• Co-ordinating with all the logistics vendors for the on-time delivery of products.
• Resolving the internal teams query which are raised by the customers at warehouse level.

Warehouse-Territory Manager at Ninja Cart (2020-06 – 2021-12)

• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
• Schedule and oversee warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime.
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.
• Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention.
• Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of packages.

Senior Fleet Manager at Swiggy (2016-10 – 2020-05)

• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.
• Train and manage a warehouse team to solve day-to-day operational issues and reach short-and long-term performance goals.
• Oversee daily operations, while controlling and managing inventory and logistics
• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

Manager Warehouse at CJ Korea (2011-10 – 2015-12)

• Ensuring all products, items or materials received are sorted, labeled, and stored in an orderly fashion according to company policies and standards.
• Issuing lists of incoming shipments and items and handing them to receiving personnel.
• checking inventory regularly in order to ensure that all items are accounted for.
• preparing a list of outgoing shipments according to customer's requests.
• Assigning time sheets and work schedules to Warehouse Workers.
• interviewing and training new employees.

Operation Assistant at TNT India Pvt Ltd. (2005-09 – 2011-05)

• Supervise Inbound and outbound vehicle unloading
• On-time all delivery update with system
• Solving customer queries on mails.
• DEPS report daily update and same day send other departments
• MIS report update and send to reporting manager
• Cash collection update in system and submit to bank
• Coordinate with customers for pickup and deliveries

Diploma in Logistics & Supply chain – Pune

Graduation – Delhi University (2003)

Higher Secondary & Senior Secondary Examination – CBSE board, New Delhi