Ruchika Heda

HR professional with over 2 years of experience in HR Business Partnering and HR Operations at Blue Star Limited. Skilled in employee lifecycle management, performance appraisal cycles, campus hiring, stakeholder management at CXO levels, and HR digitisation. Proven ability to design talent management plans, lead engagement and D&I initiatives, and leverage analytics for workforce insights.

Recognised with HR 100 under 30 and multiple spot and team awards; adaptable and ready to relocate for challenging roles.

HR Business Partner Sales at Blue Star Limited (2024-05 – Present)

• Led the entire FY26 appraisal cycle end-to-end, including goal setting, mid-year and year-end reviews, ratings calibration, and moderation discussions with business leaders.
• Managed stakeholders at the CXO level as the single point of contact for CFO, CHRO, CIO, and VPs.
• Handled group-level talent acquisition for enabling functions and campus hiring, ensuring timely onboarding of high-quality talent.
• Charted talent management and growth plans including CDPs and IDPs for individuals and cohorts.
• Designed and executed employee engagement programs and Diversity & Inclusion initiatives to improve satisfaction and retention.
• Acted as a trusted HR advisor, managing employee relations, investigations, and conflict resolution.
• Leveraged HR analytics and dashboards for data-driven insights on workforce trends, engagement, and retention metrics.

Senior Special Projects Executive at Blue Star Limited (2024-03 – 2026-05)

• Prepared CHRO reports and presentations by analysing two years of historical workforce data to support culture and values refresh initiatives.
• Contributed to HR digitization projects and chatbot integration in HRMS to improve employee experience and reduce turnaround time.
• Supported culture-building projects and worked on initiatives to refresh organisational values.

Senior Operations Executive at Blue Star Limited (2024-03 – 2026-05)

• Led end-to-end HR operations for the West Region covering onboarding, performance management, payroll coordination, and exits.
• Conducted HR audits and compliance reviews, identifying gaps and implementing corrective actions.
• Managed campus recruitment drives and strengthened employer brand and talent pipeline.
• Managed HRMS partner workforce development and transitions to third-party vendors, optimising system functionalities.
• Implemented HR process standardisation and automation initiatives to improve operational efficiency.

MBA/PGDM in HR/Industrial Relations – Institute of Management Technology, Nagpur (2024)

B.B.A. / B.M.S. in Management – Jadavpur University (2020)

12th in CISCE(ICSE/ISC), English (2017)

10th in CISCE(ICSE/ISC), English (2015)