Stephen Majo

Results driven HR Business Partner with 3 years of experience at Tata Consultancy Services (TCS), supporting an account of 800+ associates across the complete employee lifecycle. Proven ability to partner with business and account leaders to align HR strategies with organizational goals.

HR Business Partner at Tata Consultancy Services (TCS) (2023-08 – Present)

• Serve as Account HRBP and single point of contact (SPOC) for talent management processes across an account of 800+ associates, driving end-to-end HR support from onboarding through exit.
• Partner with business and account leaders to align HR strategies with organizational objectives, translating business needs into targeted HR interventions and action plans.
• Drive employee engagement as the unit's Engagement Champion through regular connects, skip-level meetings, and leadership interactions; analyse feedback and implement action plans to boost morale and retention.
• Lead talent management cycle including goal setting, performance appraisals, merit salary increments (MSI), and individual development planning, ensuring timely and consistent execution.
• Facilitate career development by enabling internal mobility, creating awareness of career pathways, and supporting succession planning and leadership pipeline initiatives.
• Ensure compliance with organizational HR policies and handle employee relations and grievance resolution with fairness and sensitivity.
• Execute core HR operations including onboarding, compensation reviews, and employee lifecycle management with a focus on process excellence and accuracy.
• Design and implement HR interventions tailored to business needs-spanning engagement programs, culture-building initiatives, and change management efforts-to support organizational effectiveness.
• Collaborate with central HR teams to anchor organization-wide initiatives and ensure consistent rollout of HR policies, frameworks, and best practices across the account.
• Leverage data-driven insights and HR analytics to support leadership decision-making, identify trends, and continuously improve HR processes and organizational health.
• Facilitate offboarding processes including exit interviews, documentation, and knowledge transfer to ensure seamless transitions.
• Contribute to campus recruitment as an HR panelist, supporting talent acquisition and structured onboarding of new hires.

Master of Human Resource Management in Human Resource Management – Rajagiri School of Management (2021-01 – 2023-12)

Bachelor of Commerce in Finance and Taxation – St. Berchmans College (2018-01 – 2021-12)