Ruchita Parab

Results-driven Sales Operations professional with 17+ years of experience across Healthcare, FMCG, Banking and Security industries. Expertise in Sales Operations, Commercial Operations, SAP Order Management, Purchase Order Processing, Billing, Inventory Management, MIS Reporting and Customer Coordination. Experienced in managing end-to-end sales operations, supporting cross-functional teams, preparing CEO-level business reports and ensuring timely order fulfilment.

Proficient in SAP ERP and Microsoft Excel (Pivot Tables, VLOOKUP, SUMIFS) with a strong ability to improve business processes, reduce order processing time and enhance operational efficiency. Known for delivering accurate commercial operations, handling high-priority dispatches, maintaining excellent stakeholder relationships and supporting business growth through efficient operational execution.

Senior Executive – Sales Operations - Amrete Healthcare Pvt. Ltd.

(2023-01)

• Manage end-to-end Sales Order processing through SAP.
• Handle Purchase Order creation, Billing and Inventory coordination.
• Prepare Daily, Weekly and Monthly MIS reports for the CEO.
• Coordinate with Sales, Warehouse, Logistics and Finance teams to ensure timely order execution.
• Monitor order fulfilment, dispatches and customer commitments.
• Maintain commercial documentation and ensure process compliance.
• Support 10-member Sales Team for operational activities.
• Coordinate with distributors and customers regarding order status and dispatch schedules.
• Reduced order processing turnaround time through process improvements.
• Improved MIS reporting accuracy and presentation for management.
• Successfully managed critical and urgent dispatches while maintaining service levels.
• Streamlined operational workflows to improve efficiency across departments.

Data Analyst - Hindustan Unilever Ltd

(2022-07 - 2022-12)

• Managed and analyzed Secondary Sales MIS reports to support business performance tracking and data-driven decision-making.
• Prepared and shared Daily and Weekly Sales Flash Reports with the Sales Leadership team, providing timely insights into sales performance, trends, and key business metrics.
• Developed professional PowerPoint presentations for Sales and Marketing campaigns, business reviews, and management meetings.
• Ensured accuracy, consistency, and timely delivery of sales data and reports for senior management.
• Collaborated with Sales and Marketing teams to provide analytical support for business planning, campaign tracking, and performance evaluation.
• Generated ad-hoc reports and dashboards to support strategic business initiatives and operational decision-making.

Business Coordinator - Medtronic India Pvt. Ltd.

(2017-07 - 2022-07)

• Managed approximately 60–70 Purchase Orders every month.
• Coordinated with Finance, Procurement and Shared Service teams.
• Maintained Vendor Master Data and commercial documentation.
• Supported HCP events, agreements and invoice processing.
• Ensured timely payment processing and vendor coordination.

Sales Coordinator - Zicom Electronic Security Systems Ltd.

(2010-11 - 2017-03)

• Supported Pan-India Sales Operations.
• Managed quotations, enquiries and customer communication.
• Coordinated order processing, invoicing and logistics.
• Prepared Daily, Weekly and Monthly MIS reports.
• Tracked sales performance and order status.
• Worked closely with Sales, Finance and Service teams.

Operations Executive - ICICI Bank

(2008-08 - 2010-09)

• Managed employee incentive and payout operations.
• Prepared MIS reports and business data.
• Coordinated with HR and Finance teams.
• Resolved employee queries related to payouts and settlements.

Bachelor of Commerce - B.Com