Ruchitha Kannoju

Detail-oriented professional with experience in data analysis, reporting, and process improvement. Proficient in Excel, data visualization, and stakeholder collaboration to support data-driven decision-making and operational efficiency.

Senior Analyst - Cognizant - Hyderabad, Telangana

(2025-05)

Senior Analyst – Quality Analyst - Cognizant

(2024-01)

• Perform quality analysis of operational processes and datasets to ensure accuracy, compliance, and process efficiency.
• Analyze performance metrics and prepare analytical reports.
• Identify trends, anomalies, and improvement opportunities through data analysis and quality evaluation.
• Collaborate with cross-functional teams to translate business requirements into process improvements and quality standards.
• Develop and maintain documentation, SOPs, and quality guidelines to support operational consistency.
• Support stakeholders by providing data-driven insights and performance reports for decision making.
• Conduct regular quality audits and contribute to process optimization and continuous improvement initiatives.
• Participate in virtual meetings and training sessions to communicate quality standards and operational updates.

Process Associate - Genpact

(2022-01 - 2024-12)

• Analyzed operational data and customer interaction trends to identify insights and improve service efficiency.
• Developed performance reports using Excel pivot tables and analytical functions.
• Maintained accurate records and documentation for operational reporting and compliance.
• Collaborated with internal teams to improve service delivery and operational workflows.

Bachelor of Engineering - Mechanical - JNTUH College of Engineering, Manthani (2022)

Diploma - Mechanical Engineering - Government Polytechnic, Warangal (2019)

SSC - Blue Bells High School, Warangal (2016)