Rudra 001

I am an engineering graduate with 6 years of experience in international customer service, specializing in customer support, escalations, and claims handling for US and UK-based companies, with strong communication, problem-solving, and client relationship management skills, along with a passion for trekking, travelling, and music.

Talent

PanchkulaMember since May 23, 2026

* International Customer Service * Customer Relationship Management (CRM) * Customer Escalation Handling * Claims Management * Voice & Email Support * US & UK Customer Support Processes * Complaint Resolution * Problem-Solving Skills * Effective Communication Skills * Active Listening * Client Handling & Retention * Team Collaboration * Time Management * Conflict Resolution * Multitasking Ability * Adaptability & Quick Learning * Technical Understanding (Engineering Background) * Customer Satisfaction Management * Documentation & Reporting * Professional Telephone Etiquette

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About

My name is Suraj Chandel I am from Shimla HP . Results-driven customer service professional with 6 years of international experience handling customer support, escalations, and claims management for US and UK-based companies. Engineering graduate with strong communication, problem-solving, and client-handling skills.

Passionate about delivering excellent customer experiences while efficiently resolving complex issues. A quick learner with a positive attitude, strong teamwork abilities, and an interest in trekking, travelling, and music. Hometown is Shimla, Himachal Pradesh.ane currently based in panchkula

Experience

6 years

Education

Graduate in engineering

Skills

specializing in customer supportescalationsand claims handling for US and UK-based companieswith strong communicationproblem-solvingand client relationship management skillsalong with a passion for trekkingtravellingand music.

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