Rupali Gupta

Quality engineering leader with 13 years of experience (~10 years relevant) leading QA/SDET teams across fintech, payments and platform organizations. Skilled in designing and optimizing automation frameworks for backend systems, REST APIs, Kafka-driven event pipelines and AWS cloud deployments, with strong CI/CD integration and release governance practices. Experienced people leader — hiring, mentoring, and performance management — with a track record of partnering with engineering, product and business stakeholders to drive test strategy, defect management and quality standards across complex, high-scale systems.

QA Manager / Staff SDET at Visa Inc. (2024-01 – Present)

PAYMENTS • QA LEADERSHIP • AI TESTING • PLATFORM QUALITY

• Lead a QA team of 8 SDETs, owning hiring, onboarding, mentoring and performance reviews; set individual and team goals aligned to release commitments
• Own end-to-end QA strategy and roadmap for payment settlement systems — reconciliation, E2E validation, and observability — presenting plans and risk status to engineering and product leadership
• Drive automation framework strategy — Playwright TypeScript/JavaScript with Claude/Cline and MCP Server for self-healing, AI-assisted frameworks — reducing maintenance effort by 30%
• Lead release planning and go/no-go decisions across 10 CI/CD-integrated release cycles per quarter, coordinating Report Portal integration and VM execution for scalable, observable test runs

Lead SDET at One97 [Paytm] (2022-11 – 2024-01)

PAYMENTS GATEWAY • LOAD TESTING • SPRING BOOT DEVELOPMENT

• Led a team of 4 SDETs to architect a Spring Boot-based test automation engine for wallets, lending and merchant flows (UI + API); achieved 95% coverage and 40% faster releases
• Implemented contract testing, K6/JMeter performance suites and chaos testing for high-TPS transactions; drove Report Portal adoption and centralized logging on K8s, cutting triage time by 50%
• Partnered with engineering managers and product owners on release readiness and quality sign-off for Kafka-based messaging and AWS/K8s microservices pipelines

Senior SDET at Chargebee (2021-08 – 2022-11)

SAAS • SUBSCRIPTION/BILLING • API TESTING

• Built SaaS billing and subscription API test harness with RestAssured + Java, including Kafka event validations
• Enhanced CI/CD quality gates and parallel execution on K8s, reducing execution time by 65%

Senior Test Analyst at Accenture (2021-02 – 2021-08)

• Worked in a QA team of 4 on an Adobe project; managed end-to-end manual and automation testing lifecycle
• Ensured product quality through comprehensive test planning, execution and defect management

Senior Software Engineer at Wipro (2017-03 – 2021-02)

• Worked in a QA team of 5; developed and executed automation suites using Selenium WebDriver, TestNG, RestAssured
• Delivered robust test automation frameworks across multiple client projects, improving release quality

Teaching Assistant at MITS Gwalior (2013-08 – 2017-03)

• Faculty for engineering academic courses; mentored students on core CS and software engineering concepts

Master of Technology – MITS, Gwalior (2014 – 2016)

Bachelor of Technology – ITM, Gwalior (2009 – 2013)