Rupesh Raja

A senior HRBP leader with 7+ years of high-ownership impact across HR Business Partnering, Talent Acquisition, People Operations, and Organisational Development in fast-scaling startups and large-scale healthcare environments. Consistently converts complex people challenges into measurable business outcomes — delivered a 30% attrition reduction, built performance infrastructure from scratch, drove GPTW certification, and owned ISO/SOC 2 audit readiness across multiple organisations. Brings a rare combination of strategic HRBP depth, recruitment leadership, change management, and technical capability — including end-to-end HRMS development and full HR automation via Google Apps Script.

A certified Generative AI practitioner who deploys AI tools to sharpen HR delivery speed and quality without compliance risk. Engages at the business strategy level, not the administrative layer.

People Success Manager – HRBP - Foxsense Innovation - Coimbatore, India

(2025-12)

• Own the full people strategy as sole HRBP for a 75-member organisation — advising the founding team on org design, talent architecture, culture direction, and workforce planning, functioning as a true business partner rather than a support function.
• Lead the Recruitment function in parallel — overhauled sourcing strategy and hiring pipeline, cutting time-to-fill on critical roles while sustaining quality-of-hire across technical and non-technical positions.
• Deploy as project-level HRBP across concurrent client engagements — diagnosing team friction, clearing operational blockages, and shielding project delivery timelines from people-side risks before they become business-critical issues.
• Designed the organisation's entire Performance Management System from the ground up — introduced structured quarterly and annual review cycles with calibration frameworks, rating rubrics, and governance timelines, transforming informal feedback into a high-accountability, development-first environment.
• Engineered the SLS (Service Level Score) tracking framework — replaced subjective assessments with a transparent, data-led scoring model giving leadership real-time, objective visibility into employee output across all project teams.
• Architected an enterprise-wide audit-readiness framework spanning HR, Operations, Admin, and Tech — enabling the organisation to pass client and compliance audits with zero remediation gaps.
• Maintain measurably high employee engagement through structured pulse surveys, floor connects, leadership alignment sessions, and R&R programs — while managing all ER matters and grievance processes with full legal compliance.
• Accelerate HR delivery using Generative AI (ChatGPT, Claude, Gemini, Codex) for policy drafting, workforce analytics, and report generation — reducing leadership turnaround time on people decisions without compromising accuracy or compliance.
• Spearheaded the Great Place to Work (GPTW) certification process — led culture audits, trust index surveys, and leadership alignment initiatives that positioned the organisation as an employer of choice.
• Engineer and maintain end-to-end automated HR reporting infrastructure using Google Apps Script (JavaScript + HTML) — eliminated 100% of manual reporting effort, replacing fragmented Excel trackers with real-time self-refreshing dashboards.
• Automate SLS score calculations, performance aggregations, and HR reporting pipelines — delivering live, audit-ready, decision-grade data to founders and leadership at any point in time.
• Maintain interactive HTML dashboards integrated with Google Sheets — providing drill-down visibility into employee performance, project health, and HR KPIs for non-technical stakeholders.
• Conceived and co-delivered an internal HRMS platform from a personal demo to a fully production-grade, organisation-wide system — unifying HR, Operations, and Admin workflows into a single platform used daily across the company.
• Served as the HR lead through every build phase — defined workflow architecture, compliance guardrails, user journeys, and data requirements from prototype to live deployment.
• The platform now operates as the single source of truth for employee lifecycle management, onboarding, compliance tracking, and operational workflows across the entire organisation.

Lead – Onboarding, Operations & HRBP - Omega Healthcare - Chennai, India

(2024-12 - 2025-10)

• Delivered a 30% reduction in early attrition within 90 days by redesigning the onboarding journey for 500+ new joiners per cycle — converting a high-churn entry experience into a structured, engagement-led integration program that retained talent through the critical first 90 days.
• Operated as the primary people risk monitor — ran floor connects, skip-level meetings, ESAT surveys, and dipstick checks to surface live employee sentiment and convert findings into targeted corrective actions before issues reached escalation point.
• Resolved all ER escalations and grievance cases through structured resolution frameworks — sustaining zero unresolved disputes and maintaining full labour law compliance across a high-volume BPO environment.
• Owned Internal and External HR Audits across Omega Healthcare and tied-up entity Technosoft Global Solutions Pvt. Ltd. (TGSPL) – Chennai & Coimbatore — achieving full audit readiness with zero non-conformances across both organisations.
• Drove the Omega-TGSPL entity merger from the HR side — led people mapping, policy harmonisation, benefits alignment, and structural integration ensuring continuity of HR operations throughout the transition.
• Architected and executed the Change Management program — delivered structured stakeholder communications, leadership transition support, and employee readiness interventions that minimised disruption throughout the merger.

Senior HR Head – Recruitment, Operations & HRBP - iHUB - Coimbatore, India

(2024-01 - 2024-12)

• Served as HRBP to 7 business verticals simultaneously — partnering with VPs and department heads on performance calibration, succession planning, manpower budgeting, and structural decisions that directly influenced the company's growth roadmap.
• Translated engagement data into measurable retention outcomes — designed and ran organisation-wide surveys, diagnosed root-cause satisfaction gaps, and deployed targeted people interventions that raised engagement scores across every vertical.
• Operated as the senior-most HR leader across all functions — owned recruitment, onboarding, payroll, compliance, and operations in parallel. Introduced a structured 30-60-90 day onboarding curriculum that accelerated new hire productivity and reduced early exits. Overhauled the HR policy framework for compliance and scale.
• Co-led employer brand strategy with the Marketing team — produced social media content that repositioned iHUB as a high-growth employer of choice, strengthening talent pipeline quality and volume.
• Influenced client acquisition outcomes — partnered with leadership on strategic outreach and pitch narrative, contributing directly to new business wins aligned to the company's growth agenda.

Senior HR Executive – Recruitment, Operations & HRBP - RNDSOFTECH Pvt. Ltd. - Coimbatore, India

(2021-09 - 2023-12)

• Operated as the embedded HRBP across all business units — partnering with managers on performance conversations, career development planning, and L&D prioritisation, repositioning HR from a reactive admin layer to a proactive strategic function that managers actively sought out.
• Built a predictive attrition model from exit interview data and workforce trends — identified flight-risk patterns up to 60 days in advance, enabling leadership to deploy retention interventions before key talent reached the point of resignation.
• Grew offer-to-join conversion by 40% through a redesigned candidate engagement model — implemented personalised, stage-by-stage communication from offer to Day 1, dramatically reducing offer drop-offs and ghosting rates.
• Led ISO and SOC 2 Internal Audit readiness — owned documentation review, control gap analysis, process assessment, and corrective action closure, bringing the organisation to full certification compliance on schedule.

HR Executive – Recruitment & Administration - The Fabric Care - Coimbatore, India

(2019-07 - 2021-08)

• Delivered end-to-end HR operations for a diverse manufacturing workforce — spanning full-cycle blue and white-collar recruitment, statutory compliance, structured onboarding, training coordination, performance reviews, and employee engagement programs.
• Managed payroll, attendance, and statutory compliance for factory staff — maintained accurate HR records and ensured timely filings across PF, ESI, and mandatory labour law obligations without error or delay.
• Organised employee engagement and welfare programs — built workforce morale and strengthened employer brand presence through structured CSR and recognition initiatives.

Senior Lead – Business Development - BYJU'S - Coimbatore, India

(2019-01 - 2019-06)

• Led a 10-member sales team and personally designed onboarding and training programs for 50+ Business Development Associates — developed facilitation, performance coaching, and people management capabilities that directly seeded the HR leadership career that followed.
• Ranked among the top performers in the region — drove territory expansion and mentored underperforming BDAs through structured coaching sessions, improving team conversion rates and sustaining above-target results consistently.

B.A. - Psychology - Surana College (2017-01 - 2019-01)

Higher Secondary Certificate (HSC) - Vivekam School (2015-01 - 2016-01)

Secondary School Leaving Certificate (SSLC) - Perks School (2014-01 - 2015-01)