Scrum Master - Surety (QBA)
(2024-01 - 2025-12)
- Facilitated Scrum processes by removing impediments, shielding the team from interruptions, training new members on Scrum practices, guiding Product Owners on backlog management, and collaborating with senior management on strategic release planning.
- Implemented an efficient finance regulatory search engine powered by AI using both relational and NoSQL data models, including a specialized Azure Cognitive Search mechanism designed for precise retrieval of information from extensive documents stored as Azure blobs.
PMO Consultant & Scrum Master - Quantum Business Advisory - Kolkata, India
(2022-03 - 2024-01)
- Led PMO initiatives including budgeting, scheduling, staffing, resource allocation, and project controls (budget, scope, schedule) to enhance delivery processes.
- Facilitated Agile delivery by leading daily Scrum stand ups and sprint planning for multiple concurrent projects, tracking sprint metrics, and coaching Product Owners on backlog management and Agile principles.
- Expertise in Agile Scrum, manual testing, Fintech website management, and technical documentation (stakeholder analysis, risk registers, communication plans, status reports) ensuring compliance with standards.
- Managed stakeholder communication, cross-departmental coordination, and risk mitigation - analyzing risks, creating mitigation strategies, resolving/escalating issues, and aligning business objectives for timely feature development.
- Maintained project records and dashboards (JIRA, Confluence, Kanban, Trello, MPP), organized training sessions on new software/technologies, and secured additional resources to meet project demands.
- 5+ years as a content strategist (IT website maintenance), with additional experience in SWOT analysis, sales/marketing planning, client satisfaction, and advising on M&A due diligence and integration strategies.
Project Coordinator & Manual Tester - UWorld (QBA) - Kolkata, India
(2022-01 - 2023-12)
- Coordinated project schedules and timelines for educational content development, facilitated cross team communication to streamline workflows, and managed project documentation with accurate stakeholder records.
- Developed and launched a blockchain-based asset tokenization platform to support the United Nations Sustainable Development Goals (SDGs).
Associate Consultant (QBA) - ArcelorMittal Global
(2022-01 - 2022-12)
- Led client meetings to gather requirements and deliver project updates, while collaborating with cross functional teams to enhance project workflows.
- Supported content lead in organizing and leading Design Thinking seminars for IT professionals to explore diverse client solution approaches, and analyzed market trends to support strategic decision making.
