S Giri

A Dynamic IT Professional with Over 16 years of enriched experience in ITSM especially in Incident | Problem | Change Management, Managed Service

Operations & Support with 24x7 consistent service support coverage, Service Assurance & Delivery and having 12+ years of exp in Network | System

Administration, Windows | Linux | | DB | Cloud Infrastructure, Application Support with vast experience in Unified Communications & Collaboration (UCC)

Technologies especially in Hosted & AWS Cloud Architecture | Cloud Contact Center Solutions (Amazon Connect)