Sabari Jayan

Results-driven Business Analyst with hands-on experience in requirement gathering, BRD/FRD documentation, process mapping, data visualization, and market research. Skilled in translating complex business needs into actionable insights using Power BI, JIRA, and Confluence. Proven ability to manage end-to-end research projects, support cross-functional stakeholders, and deliver data-driven reports across fintech and social sector domains.

Business Analyst Consultant - Thought Metrics (Populus Empowerment Network) - Chennai

(2025-12 - 2026-05)

• Conducted end-to-end market research projects across industries including FMCG, event management, and cosmetics; prepared and published sample research reports to establish the new vertical's credibility.
• Gathered and analyzed client requirements to design targeted survey questionnaires, execute field research, and deliver structured reports aligned with client business objectives.
• Processed collected survey data using the company's proprietary software and created structured, presentation-ready reports delivered to clients.
• Designed marketing collaterals including brochures using Figma and executed cold email campaigns to generate B2B client leads.
• Managed the company's social media presence to build brand awareness for the newly launched Thought Metrics vertical.

Business Analyst Intern - IppoPay - Chennai

(2025-09 - 2025-11)

• Developed deep understanding of IppoPay's fintech business model covering QR onboarding, KYC, and loan management operations.
• Created AS-IS process workflows, identified manual QC verification bottlenecks, and proposed an Automated QC Verification System with a TO-BE workflow to improve operational efficiency.
• Built Power BI dashboards for KYC compliance monitoring, CRM analytics, and a dedicated Loan Monitoring Dashboard to track lending KPIs for management.
• Authored Business Requirements Documents (BRD) for both the QC Automation initiative and the Loan Monitoring Dashboard.

Master of Business Administration (MBA) - Business Analytics - SRM Institute of Science & Technology, Chennai (2023 - 2025)

Bachelor of Arts - History - Bishop Heber College, Trichy (2019 - 2022)