Sachin Kumar
Operations Manager | MBA Candidate in Operation and Supply Chain Management
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About
Pursuing MBA (Operation and Supply Chain Management) and results-driven Operations Manager with a proven track record of optimizing processes, enhancing productivity, and driving cost efficiency across logistics, supply chain, and warehouse operations. Skilled in strategic planning, team leadership, and performance improvement through data-driven decision-making. Experienced in implementing lean management practices, ensuring compliance with quality and safety standards, and fostering cross-functional collaboration to achieve business objectives.
Adept at managing resources, budgets, and timelines while maintaining a strong focus on customer satisfaction and operational excellence.
Experience
Manager - Delhivery
- Directed end-to-end warehouse operations of 2+ facilities including inbound, outbound, inventory management, Pickup, dispatch, and reverse logistics to ensure seamless supply chain flow.
- Managed a team of 300+ warehouse executives, supervisors, and associates, driving accountability, performance tracking, and continuous improvement.
- Developed and executed daily, weekly, and monthly KPIs (e.g., Ageing, Dispatches, Closure, vehicle planning, manpower planning) to monitor and enhance operational performance.
- Coordinated with other stakeholders teams to ensure timely connection or delivery of shipments and cost-effective dispatch planning.
- Controlled operational expenses through process optimization, vendor negotiation, manpower planning and vehicle planning achieving significant annual cost.
- Managed 80 K IN/OUT and 60 K B2C shipments processing daily from multiple facilities with minimum failure.
- Managed 1500+ dispatches daily that contributes B2C,B2B & Heavy shipments with avg. closure rate of 80%
- Optimized overall CPK in last mile, by 40% by proper analysis of adding and removing of BP's and self fleet vice versa.
Education
Masters of Business Administration - Operation and Supply Chain Management - Shoolini University (2024-01 - 2026-12)
Bachelor of Arts - Ram Manohar Lohia Awadh University (2020-01 - 2023-12)
