Senior Airport Operations Leader
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Senior Airport Operations Leader with 18+ years of experience across 5 international airports and 12+ years in team management, currently serving as Shift Head – APOC, GMR Hyderabad. Proven expertise in leading large-scale operations (1000+ workforce, 200+ daily departures), driving stakeholder coordination, and managing disruptions. Skilled in AI/MI-driven operations and Kloud spot analytics, enhancing real-time decision-making and operational efficiency while ensuring seamless passenger experiences
Shift Head – APOC - GMR Hyderabad International Airport - Hyderabad
(2024-11 - 2026-06)
Led real-time airport operations control as Shift Head – APOC, coordinating with airlines, ATC, ground handlers, and terminal stakeholders to ensure safe, efficient, and disruption-free airport operation
Associate Airport Manager - IndiGo Airlines - Hyderabad
(2020-06 - 2024-10)
Key responsible person for Airport Operations at Hyderabad Airport (RGIA) with the volume of 160 daily departures & managing team of 1200 employees.
Airport Manager - IndiGo Airlines - Tirupati
(2019-04 - 2020-06)
Key person responsible for IndiGo Operations at Tirupati International Airport.
Duty Manager - Jet Airways - Mumbai, India
(2016-04 - 2019-04)
Handled Hub Operations & Customer Service at Mumbai International Airport.
Customer Service Duty Supervisor - Qatar Airways - Doha, Qatar
(2010-02 - 2015-11)
Expert in managing Service Recovery team at Doha International Airport.
Passenger Service Agent - Globe Ground India Pvt Ltd - Bangalore, India
(2008-02 - 2009-11)
Worked as a Passenger Service Agent for 13 International Airline as GHA, handling major International Airlines, Lufthansa, Air France & British Airways.
Master of Arts - Public Personnel Management - Osmania University (2022-08)
IATA / UFTAA - Trade Wings Institute of Management (2007-01)
Bachelor of Arts - Economics - Calicut University (2006-03)
