Safa Salim

Improved office efficiency, managing client correspondence, record tracking and data communications.

Administrative Assistant - Salah Sulaiman Al Eidi - Dammam, Kingdom of Saudi Arabia

(2021-01 - 2022-03)

Improved office efficiency, managing client correspondence, record tracking and data communications.

• Elevated customer satisfaction ratings by resolving issues for speedy resolution.
• Strengthened traceability and developed organisation systems for records, reports and agendas.
• Coordinated itinerary and scheduled appointments with 100% accuracy.
• Helped senior clerical staff complete daily workloads.
• Standardised department filing system to increase efficiency.
• Maintained all office files, both electronic and hard copies.
• Liaising with various shipping agencies over email and telephone for shipment tracking and preparing their respective documents.

Intern - Aster Prime Hospital - Hyderabad, India

(2019-06 - 2020-06)

• Assisted with dispensing duties such as medicines and medical equipment during busy periods to aid workflow.
• Selected, labelled and dispensed prescriptions accurately, in line with operating procedures.
• Minimized average waiting time by minutes through expertly prioritizing workload to manage multiple tasks simultaneously.
• Counted and labelled prescriptions with correct item and quantity.
• Assisted pharmacy staff in preparing medications and filling orders.
• Communicated instructions to patients or caregivers.
• Kept pharmacy counter and related areas clean, neat and organised.
• Consulted with patients about special needs, cares and concerns throughout treatments.
• Offered advice to clinicians on medication use, providing additional insight into areas of practice with lacking evidence base.
• Ensured safe, responsible use of medicines to maximize patient benefit and minimize risk.
• Reviewed prescriptions for detecting and reporting drug interactions or adverse reaction.
• Reviewed accuracy and legality of prescriptions, identifying potential problems and swiftly resolving.
• Collaborated with pharmacy staff, supporting an effective, efficient dispensing and supply service.
• Assisted doctors on rounds and check up on patients.
• Worked under different departments at the hospital during the time of internship.
• Conducted research and published papers during the time of internship.
• Counselled patients on lifestyle changes, effective and proper medication use and educated patients on medication use.

Doctor of Pharmacy - Pharmacy - Sultan Ul Uloom College of Pharmacy (2020-07)

Intermediate - International Indian School Dammam (2014-05)

Matriculation - International Indian School Dammam (2012-05)