Administrative Assistant - Salah Sulaiman Al Eidi - Dammam, Kingdom of Saudi Arabia
(2021-01 - 2022-03)
Improved office efficiency, managing client correspondence, record tracking and data communications.
- Elevated customer satisfaction ratings by resolving issues for speedy resolution.
- Strengthened traceability and developed organisation systems for records, reports and agendas.
- Coordinated itinerary and scheduled appointments with 100% accuracy.
- Helped senior clerical staff complete daily workloads.
- Standardised department filing system to increase efficiency.
- Maintained all office files, both electronic and hard copies.
- Liaising with various shipping agencies over email and telephone for shipment tracking and preparing their respective documents.
Intern - Aster Prime Hospital - Hyderabad, India
(2019-06 - 2020-06)
- Assisted with dispensing duties such as medicines and medical equipment during busy periods to aid workflow.
- Selected, labelled and dispensed prescriptions accurately, in line with operating procedures.
- Minimized average waiting time by minutes through expertly prioritizing workload to manage multiple tasks simultaneously.
- Counted and labelled prescriptions with correct item and quantity.
- Assisted pharmacy staff in preparing medications and filling orders.
- Communicated instructions to patients or caregivers.
- Kept pharmacy counter and related areas clean, neat and organised.
- Consulted with patients about special needs, cares and concerns throughout treatments.
- Offered advice to clinicians on medication use, providing additional insight into areas of practice with lacking evidence base.
- Ensured safe, responsible use of medicines to maximize patient benefit and minimize risk.
- Reviewed prescriptions for detecting and reporting drug interactions or adverse reaction.
- Reviewed accuracy and legality of prescriptions, identifying potential problems and swiftly resolving.
- Collaborated with pharmacy staff, supporting an effective, efficient dispensing and supply service.
- Assisted doctors on rounds and check up on patients.
- Worked under different departments at the hospital during the time of internship.
- Conducted research and published papers during the time of internship.
- Counselled patients on lifestyle changes, effective and proper medication use and educated patients on medication use.
