Sagar Kharade

To work in a dynamic and challenging Environment/Organization, where I will be able, To develop my professional leadership and communication skills up to higher managerial level and to steer the organization to greater heights in terms of profitability and success, also a good team player and hardworking person.

senior Admin (Butler) at Prama HikVision (2024-12 – Present)

Industry Type: Consumer Electronics, imaging and optical industries

• Attend CMD and primarily serves as a key point of contact for VIP Guests and Executive Guests throughout the day at multiple locations like Office/Guest House/ VIP Lounge / Apartments, with fully conversant all services and facilities offered during training as per norms and also about the local vicinity.
• Keeps concerned departments informed about the guest Allergies and food preferences.
• Follows all the guest needs until they are completed to the total guest satisfaction.
• Serve welcome drinks and escorts the guests to their assigned VIP Lounge.
• Provide all the day as per silver service.
• Records transactions and order items in Point of sales (POS) system.
• Checks in with CMD and VIP Guests to ensure satisfaction with each food course and/or beverages with professional Table manner services.
• Informs housekeeping department the time desired for the daily cleaning and turn-down service.
• Serves the VIP & Foreign guests in a calm, discrete and courteous manner, respecting timing standards.
• Picks-up trays and clean tables as needed to ensure a clean dining area in timely basis.
• Wishes fond farewell to the guest at the time of departure.
• Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift.
• Understands and strictly adheres to the Rules & Regulations of the Company policy on Fire, Hygiene, Health and Safety.
• Positive attitude and good communication skills, with excellent grooming standards.
• Commitment to delivering a high level of VIP guests service.
• Flexibility to respond to a variety of different work situations and ability to work on your own.

Butler at 3S Internet (K Raheja Corp) (2018-02 – 2024-12)

Industry Type: Real Estate

• Attend CMD and primarily serves as a key point of contact for VIP Guests and Executive Guests throughout the day at multiple locations like Office/Guest House/ VIP Lounge / Apartments, with fully conversant all services and facilities offered during training as per norms and also about the local vicinity.
• Keeps concerned departments informed about the guest Allergies and food preferences.
• Follows all the guest needs until they are completed to the total guest satisfaction.
• Serve welcome drinks and escorts the guests to their assigned VIP Lounge.
• Provide all the day as per silver service.
• Records transactions and order items in Point of sales (POS) system.
• Checks in with CMD and VIP Guests to ensure satisfaction with each food course and/or beverages with professional Table manner services.
• Informs housekeeping department the time desired for the daily cleaning and turn-down service.
• Serves the VIP & Foreign guests in a calm, discrete and courteous manner, respecting timing standards.
• Picks-up trays and clean tables as needed to ensure a clean dining area in timely basis.
• Wishes fond farewell to the guest at the time of departure.
• Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift.
• Understands and strictly adheres to the Rules & Regulations of the Company policy on Fire, Hygiene, Health and Safety.
• Positive attitude and good communication skills, with excellent grooming standards.
• Commitment to delivering a high level of VIP guests service.
• Flexibility to respond to a variety of different work situations and ability to work on your own.

Butler at Rolta India Ltd (2017-06 – 2018-01)

Industry Type: Software Company

• Attend CMD and primarily serves as a key point of contact for VIP Guests and Executive Guests throughout the day at multiple locations like Office/Guest House/ VIP Lounge / Apartments, with fully conversant all services and facilities offered during training as per norms and also about the local vicinity.
• Keeps concerned departments informed about the guest Allergies and food preferences.
• Follows all the guest needs until they are completed to the total guest satisfaction.
• Serve welcome drinks and escorts the guests to their assigned VIP Lounge.
• Provide all the day as per silver service.
• Records transactions and order items in Point of sales (POS) system.
• Checks in with CMD and VIP Guests to ensure satisfaction with each food course and/or beverages with professional Table manner services.
• Informs housekeeping department the time desired for the daily cleaning and turn-down service.
• Serves the VIP & Foreign guests in a calm, discrete and courteous manner, respecting timing standards.
• Picks-up trays and clean tables as needed to ensure a clean dining area in timely basis.
• Wishes fond farewell to the guest at the time of departure.
• Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift.
• Understands and strictly adheres to the Rules & Regulations of the Company policy on Fire, Hygiene, Health and Safety.
• Positive attitude and good communication skills, with excellent grooming standards.
• Commitment to delivering a high level of VIP guests service.
• Flexibility to respond to a variety of different work situations and ability to work on your own.

Butler at Kaizen Hospitality Pvt. Ltd (2016-05 – 2017-05)

Industry Type: Facility Management

• Greet all incoming Clients with special attention to VIP guests
• Maintain positive guest relations at all times.
• Assist clients with demands and problems
• Maintain stock of food, beverage items
• Co-ordinate with housekeeping for housekeeping services
• Insure the highest quality food and beverage presentation and service.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Ensure that assigned staff reports to work; document any late or absent employees.
• Complete all paperwork and closing duties in accordance with departmental standards.
• Complete and direct scheduled inventories.

Sr. Steward at Zen Cafe (2013-10 – 2016-04)

• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food beverages to the guest and also try to upsell.
• Filling in for absent staff as needed.
• Communicate to the guest provide assistance with their queries.
• Co-ordinate with the bus person, kitchen staff, brews bar staff to ensure smooth operation and guest satisfaction.
• Server food and beverage to the guest as per the course of order.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
• Close the shift on the POS terminal.

F & B associates at Hotel Intercontinental (THE LALIT MUMBAI) (2011-04 – 2012-04)

Worked for 01 year.

Hotel Management – Manali Institute (2009 – 2011)

H.S.C – Mumbai University (2008 – 2009)

S.S.C. – Maharashtra Board (2006 – 2007)

Industrial Training – Mahabaleshwar Ramsukh Resort (2009-10 – 2010-01)

Job Training – Senator Hotel Pune (2010-01 – 2010-05)