Sai Ganesh Gaddam

Motivated and detail-oriented professional seeking an opportunity to utilise communication, organisational, and problem-solving skills in a growth-oriented organisation. Eager to learn, contribute effectively, and build a successful career.

Business Manager - ELAMUS Pharmaceutical

(2025-05)

• Promote company products to doctors, surgeons, and healthcare professionals.
• Explain product features, benefits, dosage, and indications clearly.
• Plan and conduct regular field visits to assigned territories.
• Ensure proper coverage of listed doctors as per company norms.
• Coordinate with the chemist to ensure product availability.
• Achieve monthly, quarterly, and annual sales targets.

Customer Service - TATE Recruitment (GARTNER) - London, United Kingdom

(2018 - 2024)

• Handling guest check-ins and check-outs, and special requests with efficiency and attention to detail.
• Resolved guest concerns promptly, often exceeding expectations to ensure satisfaction and repeat business.
• De-escalated challenging situations and turned dissatisfied customers into loyal patrons.
• Collaborated with cross-functional teams to improve customer experience and streamline service process.
• Recognised for maintaining professionalism and calmness in a high-pressure environment.
• Supported interpretation and translation logistics to ensure multilingual accessibility during meetings.

Master's - Pharmaceutical Science - University of Greenwich (2022 - 2024)

OSPAP - Aston University (2018 - 2021)

Bachelor's - Pharmacy - Geethanjali College of Pharmacy (2012 - 2017)

Intermediate - Sri Chaitanya Junior College (2010 - 2012)

S.S.C - Vijaya High School (2010)