Sajid Ali
CUSTOMER SERVICE PROFESSIONAL
Talent
New DelhiMember since November 10, 2026
Customer ServiceTechnical Support
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Customer ServiceTechnical Support
About
Dedicated and service-oriented professional with strong experience in airport operations, passenger assistance, and delivering exceptional customer service in fast-paced environments.
Experience
CUSTOMER SERVICE ASSOCIATE at Ath Support Services Pvt. Ltd. (2024-08 – Present)
- Ensuring smooth passenger flow inside the terminal building
- Managing crowd control and equal distribution at counters
- Assisting passengers in every possible way, including medical support when required
- Handling passenger queries and complaints with professionalism
CUSTOMER SERVICE ASSISTANT at Updater Services Ltd. (2023-11 – 2024-08)
- Resolved customer issues
- Assisted passengers during check-in process
- Supported passenger movement for smooth operations
CUSTOMER SERVICE ASSISTANT (DIGI YATRA PROJECT) at The Workers Tree (2023-04 – 2023-10)
- Guided passengers in using the Digi Yatra application
- Provided technical support for app-related issues
- Assisted in passenger facilitation at entry points
Education
B.A. – Zakir Husain Delhi College, Delhi University (2022)
Certificate in Computer Concepts – NIELIT (2021)
12th (Arts) – HBSE (2019)
10th – NIOS (2016)
Skills
CUSTOMER SERVICE PROFESSIONAL
