Sajlad Ajmal

SAJLAD AJMAL

I am an Experienced Management Professional Seeking andChallenging Problems to Solve and Create Value for the Company. Posses the Skills and Adapt to the Changes in the Working Environment

CUSTOMER SERVICE AGENT - QATAR AIRWAYS

Worked as a customer service agent in QATAR AIRWAYS at

HAMAD INTERNATIONAL AIRPORT-Doha

Played a vital role in the FIFA World Cup operations. inspect and verify passenger documentation.

Issue boarding passes and reschedules passengers affected by flight interruptions or cancellations.

Assist passengers as needed through arrival and check-in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers, and passengers needing wheelchair assistance.

Operate computers and specialist equipment such as air- bridge, scanners, and airline-specific software (Altea CM).

• TICKETING AGENT

  Worked 2 years as a Ticketing Agent at HYADES TOURS AND TRAVELS

  Calicut 

• CUSTOMER SERVICE AGENT

  Worked as a customer service agent at COCHIN INTERNATIONAL AIRPORT for 1 year

• SALES AND MARKETING EXICUTIVE

  Worked as a sales and marketing in NESTO HYPERMARKET

• CUSTOMER SERVICE AGENT - QATAR AIRWAYS

  Worked as a customer service agent in QATAR AIRWAYS at

  HAMAD INTERNATIONAL AIRPORT-Doha

  Played a vital role in the FIFA World Cup operations. inspect and verify passenger documentation.

  Issue boarding passes and reschedules passengers affected by flight interruptions or cancellations.

  Assist passengers as needed through arrival and check-in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers, and passengers needing wheelchair assistance.

  Operate computers and specialist equipment such as air- bridge, scanners, and airline-specific software (Altea CM).

BACHELOR OF BUSINESS ADMINISTRATIONS

UNIVERSITY OF CALICUT (2018-21)

DIPLOMA IN AVIATION AND HOSPITALITY

MANAGEMENT

• AMEDIUS
• GALLILEO