Expert Systems Engineer (Azure, Citrix and Windows
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Accomplished Expert Systems Engineer with extensive experience in provisioning and managing complex infrastructures across Windows Server, Citrix Cloud (DaaS/CVAD), and Azure. Proven track record in leading technical teams, ensuring high performance and reliability for global financial institutions. Expertise in Active
Directory, Citrix ADC, disaster recovery, and server migration. Adept at automating administrative tasks using
PowerShell to enhance operational efficiency. Strong background in technical troubleshooting, project leadership,
and team management.
Accomplished Expert Systems Engineer with extensive experience in provisioning and managing complex infrastructures across Windows Server, Citrix Cloud (DaaS/CVAD), and Azure. Proven track record in leading technical teams, ensuring high performance and reliability for global financial institutions. Expertise in Active
Directory, Citrix ADC, disaster recovery, and server migration. Adept at automating administrative tasks using
PowerShell to enhance operational efficiency. Strong background in technical troubleshooting, project leadership,
and team management.
AZ-900, AZ-104, CC-DaaS-CC, CC-DaaS-MA, CCV-A
Finastra, Thiruvananthapuram
Expert Systems Engineer, November 2015 to Present
Working as Team Lead for the technical team, which provision / Manage Windows, Citrix, Azure infrastructure
Led a technical team in provisioning and managing complex infrastructures across Windows Server,
Citrix Cloud (DaaS/CVAD), and Azure, ensuring high performance and reliability.
Designed and deployed Active Directory domains, XenApp farms, and published applications tailored to customer environments using Citrix Cloud.
Implemented and configured Citrix Gateway (Citrix ADC) and AAA servers to enable SSO authentication and secure access.
Administered multi-tenant Citrix Cloud CSP environments, managing Delivery Groups, Machine
Catalogs, Policies, FAS servers, and Resource Locations.
Configured diverse authentication mechanisms including AD, AD + Token, Azure AD, SAML,
Adaptive Authentication, and Device Posture in Citrix Cloud.
Created and managed Group Policies (GPOs) to meet specific client security and compliance needs.
Configured ASR replication and performed disaster recovery (DR) testing for enterprise clients.
Led Active Directory and Windows Server migrations from 2008/2012 R2 to 2016/2019, including server decommissioning, metadata cleanup, and documentation.
Managed and supported VMware ESXi infrastructure and delivered VDI solutions to vendors and enterprise environments.
Resolved complex issues in Citrix, VDI, GPOs, Active Directory replication, and Windows Server platforms.
Demonstrated strong working knowledge of Azure infrastructure: managing VMs, VNETs, subnets,
Backups, ASR, Storage Accounts and EntraID, and associated resources.
Automated recurring and time-consuming administrative tasks using PowerShell, improving operational efficiency and reducing manual errors.
Coordinated with IT support teams to troubleshoot and resolve system issues promptly.
Vulnerability remediation, System Patching based on Qualys Scan results
Developed and maintained comprehensive system documentation, aiding in knowledge transfer and system maintenance.
Trained junior team members on quality standards and testing procedures.
Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
Organized schedules to coordinate use of team time and technical resources.