Samar Khan

HR and operations support professional with experience in HR coordination, recruitment support, employee coordination, attendance monitoring, vendor follow-ups, onboarding support, HRMS coordination, and reporting. Brings additional experience in financial-services collections, customer communication, repayment follow-ups, and team coordination. Skilled at maintaining records, coordinating with stakeholders, and supporting smooth day-to-day operations.

HR Coordinator - Busbees Logistics Solutions Private Limited

(2025-12 - 2026-09)

• Supported daily HR operations and employee coordination.
• Coordinated recruitment activities, candidate sourcing, hiring follow-ups, and joining processes.
• Liaised with vendors, agencies, and operations teams on manpower requirements.
• Assisted with attendance monitoring, onboarding, HRMS activities, and employee data coordination.
• Maintained HR reports and records, shared regular updates, and followed up with employees and stakeholders.

Field Officer (FOS) - UNI Credit Card

(2023-05 - 2023-07)

• Managed customer collection follow-ups and discussed repayment plans and payment options.
• Worked to meet collection goals while maintaining professional customer communication.

Collection Associate - HDB Financial Services

(2023-03 - 2023-05)

• Handled payment follow-ups and debt-recovery activities.
• Explained available payment methods and repayment options to customers.

Collection Officer - Indiabulls Dhani

(2020-12 - 2023-02)

• Managed customer accounts and loan-collection follow-ups.
• Used regular communication to support timely payments and maintain account updates.

Rural Officer - Bajaj Finance Ltd.

(2020-05 - 2020-11)

• Led and coordinated a team of five Direct Collection Agents (DCAs) for rural-area collections.
• Followed up on recoveries and maintained collection-related records.

Direct Collection Agent (DCA) - Bajaj Finance Ltd.

(2019-06 - 2020-02)

• Followed up with customers on pending payments and responded to collection-related queries.
• Worked toward monthly recovery targets.

Sales & Marketing - Brand Easy

(2016-06 - 2019-03)

• Managed leads and visits through phone calls and client visits, prepared proposals, and followed up with prospects.
• Handled incoming calls, social-media activities, and communication with existing clients.

Dispatch Assistant - Gokulanand Texturizers Pvt. Ltd.

(2016-07 - 2018)

• Coordinated dispatch activities, prepared bills and invoices, and supervised dispatch follow-ups with delivery personnel.

Bachelor of Arts (B.A.) - Suresh Chandra Mishra Mahavidyalaya (2013 - 2016)

Intermediate (12th) - GIC Inter College (2011 - 2013)

High School (10th) - Islamiya Inter College (2010 - 2011)