Sameer Ali

"Working as a Reservation Officer at a reputed travel agency since 2018, I have developed strong skills in itinerary planning, GDS operations, and effective client communication."

• Itinerary Planning & Customization – Tailoring travel plans as per client preferences and budgets
• GDS Expertise (Amadeus, Galileo) – Handling flight bookings, cancellations, fare calculations with accuracy
• Customer Relationship Management (CRM) – Providing prompt support and maintaining strong client relations
• Vendor Coordination – Liaising with airlines for smooth operations
• Ticket Issuance & Reissuance – Managing domestic and international tickets efficiently
• Travel Documentation – Ensuring correct visa info, travel insurance, and documentation
• Upselling & Cross-selling – Offering add-on services to boost revenue
• Problem Solving Under Pressure – Handling last-minute changes, delays, and escalations calmly
• Communication & Interpersonal Skills – Maintaining a professional yet friendly rapport with clients
• Attention to Detail – Ensuring accuracy in every booking to avoid costly errors

Education

Mar 2014

Board of secondary education, rajasthan

Jun 2019

BACHELOR of ARTS, Jhunjhunu Raj,

Rajasthan state certificate in information technology (RS-CIT)