"Working as a Reservation Officer at a reputed travel agency since 2018, I have developed strong skills in itinerary planning, GDS operations, and effective client communication."
Experience
Itinerary Planning & Customization – Tailoring travel plans as per client preferences and budgets
GDS Expertise (Amadeus, Galileo) – Handling flight bookings, cancellations, fare calculations with accuracy
Customer Relationship Management (CRM) – Providing prompt support and maintaining strong client relations
Vendor Coordination – Liaising with airlines for smooth operations
Ticket Issuance & Reissuance – Managing domestic and international tickets efficiently
Travel Documentation – Ensuring correct visa info, travel insurance, and documentation
Upselling & Cross-selling – Offering add-on services to boost revenue
Problem Solving Under Pressure – Handling last-minute changes, delays, and escalations calmly
Communication & Interpersonal Skills – Maintaining a professional yet friendly rapport with clients
Attention to Detail – Ensuring accuracy in every booking to avoid costly errors
Education
Education
Mar 2014
Board of secondary education, rajasthan
Senior Secondary Examination from (1150223) Govt Sr Sec Sch, Jhunjhunu
Jun 2019
BACHELOR of ARTS, Jhunjhunu Raj,
Bachelor of Arts Examination from Seth Motilal P G College, Jhunjhunu
Rajasthan state certificate in information technology (RS-CIT)
