Sanatan Das
Customer Support Engineer
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About
Seeking for challenging and exciting projects for better career opportunities with a company that offers good potential in the field of Information Technology. My objective is to make use of the skills attained in the field of Information Technology for the growth of the organization, as well as myself. Willing to learn and adapt to challenges.
Experience
Customer Support Engineer at Kartavya Consultants Pvt Ltd (2015-05 – 2016-09)
Worked as Customer Support Engineer on various client sites for system hardware replacement. Worked in all Dell Model Laptop Desktop All-in-One Workstations and Tablet.
Installation
Configuration & Administration of Microsoft Windows XP, Windows 7. Installation and configuration of standard Software's like Microsoft Office & other organization standard applications. Support for desktop and Laptop in Dell India Service Pvt. Ltd. Troubleshooting the problems and resolving it within SLA as per the call logged on Dell portal.
CUSTOMER SUPPORT ENGINEER, LIC OF INDIA at DYANACONS SYSTEMS AND SOLUTIONS LTD (2017-10 – Present)
Education
Metric – Jharkhand Academic Council, Ranchi (2011)
Intermediate (Sce) – Jharkhand Academic Council, Ranchi (2014)
Graduation – VBU Hazaribag
