Firoj Khan
IT Support Engineer/desktop support engineer
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About
Desktop Support Engineer with 4 years of experience in IT support, end-user support, hardware and software troubleshooting, Windows administration, Active Directory, Office 365, laptop/desktop deployment, and incident management. Skilled in diagnosing and resolving technical issues, providing remote and onsite support, managing user accounts, and ensuring minimal downtime. Experienced in handling service requests, ticketing tools, asset management, and supporting enterprise environments.
Strong problem-solving abilities, customer-focused approach, and committed to delivering efficient IT support services. Immediate joiner
Experience
04 years of experience in desktop support engineer
Education
b.tech in mechanical engineering
