Senior Manager – Business Operations & Partnerships
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Results-driven Senior Manager with 15+ years of experience in marketplace operations, vendor ecosystem scaling, business partnerships, and international operations across media-tech and SaaS environments. Proven track record of growing revenue supported from ₹1 crore to ₹28+ crore, built 8,000+ partner and vendor networks, and managing enterprise projects worth ₹4 crore+ under strict compliance timelines. Skilled in end-to-end platform operations, P&L ownership, supply-side strategy, AI-assisted workflow automation, and global partner management.
Extensive cross-industry exposure including digital media, photography, film production coordination, audio, CGI/VFX, and stock content ecosystems. Adept at bridging business, product, and technology teams for accelerated execution.
Senior Manager – Business Operations & Partnerships at Mahatta Multimedia Pvt. Ltd. (2018-08 – Present) • Led end-to-end marketplace operations: vendor onboarding, project allocation, execution management, quality assurance, and delivery across multiple concurrent engagements • Converted complex client briefs into structured project scope documents, pricing models, and phased execution plans • Identified and deployed vendors based on quality benchmarks, cost competitiveness, geographic location, and delivery timelines • Ensured strict SLA adherence and quality control standards across all client engagements, maintaining high delivery reliability • Delivered ₹4 crore enterprise licensing project within 90 days under stringent compliance and contractual requirements • Scaled vendor and contributor network from 700 to 8,000+ partners across India—spanning photographers, videographers, cinematographers, audio professionals, and creative technicians • Expanded the digital asset base from 100K to 2+ million assets, enhancing platform discoverability, licensing potential, and revenue streams • Developed standardized onboarding workflows, quality benchmarks, and performance evaluation frameworks for diverse vendor categories • Negotiated vendor pricing and long-term supply agreements to reduce cost of acquisition and improve operational margins • Managed strategic global partnerships with Shutterstock, Envato, Thomson Reuters, Pond5, Depositphotos, and Alamy across licensing, revenue tracking, and performance management • Negotiated commercial licensing terms ensuring regulatory compliance, cost efficiency, and long-term partner retention • Acted as primary liaison between global content partners and internal product, technology, and finance teams • Leveraged extensive network of photographers, filmmakers, audio engineers, and CGI/VFX professionals to coordinate multi-format media production projects • Managed allocation and scheduling of production resources across photography shoots, film productions, and post-production pipelines • Ensured delivery of production projects within timelines and quality standards, coordinating across creative, technical, and logistics stakeholders • Designed and implemented operational workflows for StudioIP—an AI-enabled project management and services platform • Defined vendor allocation logic, project scoping frameworks, and execution pipelines to improve platform efficiency and scalability • Collaborated with product and engineering teams to translate business operations into scalable platform features • Contributed to AI-based automation systems for project scoping, vendor matching, cost estimation, and client communication • Owned end-to-end P&L, including revenue tracking, margin analysis, cost optimisation, and profitability reporting • Improved profit margins by implementing structured vendor pricing frameworks, commercial negotiation processes, and cost controls • Led 18-member cross-functional team spanning vendor operations, production coordination, sourcing, and client support Merchandiser & Accounts Manager at Movif India International (2012-11 – 2018-08) • Managed end-to-end international trade operations including buyer coordination, order execution, and delivery planning • Scaled company export revenue from ₹1 crore to ₹4 crore through strategic procurement, buyer relationship management, and supply chain optimization • Coordinated with factories, suppliers, and logistics partners (air freight and domestic) to ensure on-time order fulfillment • Handled procurement of raw materials, machinery, and operational supplies to meet international buyer specifications • Managed complete export documentation: BRC, FIRC, shipping bills, airway bills, and statutory compliance filings • Coordinated GST, TDS, and income tax documentation ensuring accurate financial reporting and regulatory adherence • Maintained full compliance with export regulations, banking processes, and international trade norms • Negotiated supplier pricing and procurement contracts to improve margins and reduce input costs • Maintained strategic relationships with vendors, international buyers, and logistics partners Client Operations & Admin Executive at ING Vysya Life Insurance (2011-01 – 2012-10) • Managed client-facing operations, front desk management, and internal administrative coordination • Handled admin procurement, vendor coordination, and office operations to ensure smooth day-to-day functioning • Coordinated meetings, conference calls, and multi-team communications for internal stakeholders
Master of Public Administration in Public Administration – Indira Gandhi National Open University (IGNOU)
Bachelor of Library & Information Science in Library & Information Science – Uttar Pradesh Rajarshi Tandon Open University (UPRTOU)
Bachelor of Arts in Arts – Delhi University
