Sandeep Singh Saini

Export operations professional with 4+ years managing the end-to-end international order lifecycle — from customer negotiation and pricing support through export documentation, container verification, and on-time dispatch — within the ceramic and porcelain tile trade. Experienced in preparing and validating Commercial Invoices, Packing Lists, and Bill of Lading (BL) drafts, and in coordinating shipping lines, freight forwarders, and production teams to keep shipments compliant and on schedule. Direct client-facing experience across five countries spanning Europe, South Asia, and Africa (Germany, Portugal, Bhutan, Morocco, Liberia), with a consistent record of tightening pre-shipment accuracy and resolving documentation discrepancies before dispatch.

Progressed from export execution to documentation ownership to assistant-manager-level accountability within four years, and comfortable coordinating independently across customers, production teams, and overseas partners on tight, deadline-driven timelines.

Assistant Manager — Export Documentation & Operations at Dureza Granito Pvt. Ltd. (2025-08 – Present)

• Own the international export order lifecycle end-to-end, from customer pricing discussions through shipment readiness and dispatch, serving as the single point of accountability between customer expectations and on-ground execution.
• Prepare and validate Commercial Invoices, Packing Lists, Container Details, and Bill of Lading (BL) drafts, cross-checking each against sales orders to identify and resolve discrepancies before documents are finalized.
• Negotiate shipment scheduling and container loading requirements directly with shipping lines and freight forwarders, aligning production readiness with vessel schedules and customer deadlines.
• Verify container numbers, quantities, product descriptions, weights, and dimensions prior to dispatch, reducing the risk of documentation-driven shipment delays.
• Maintain export and sales MIS records that give leadership real-time visibility into order-to-shipment status across active accounts.

Export Coordination & Documentation Executive at Exxaro Tiles Limited (2023-11 – 2025-07)

• Served as primary point of contact for international customers, resolving order and specification queries directly with clients to protect shipment timelines and account relationships.
• Coordinated production readiness, quality requirements, and delivery timelines with international customer commitments across multiple overseas markets.
• Led product sampling coordination for new and existing tile ranges, partnering with design and production teams to keep customer-facing samples on schedule.
• Planned logistics and transportation routing with carriers and freight forwarders to keep shipments on schedule and cost-efficient.
• Built and maintained export MIS reporting used by leadership to track operational status and prioritize follow-up on at-risk orders.

Export Executive — International Business at Valenza Ceramic LLP (2022-06 – 2023-10)

• Managed export operations and international business support across multiple overseas markets in the ceramic tile sector.
• Owned customer communication from initial inquiry through shipment execution, acting as the client's primary point of contact throughout the order cycle.
• Ensured export documentation and shipping practices met international trade compliance requirements, reducing exposure to customs-related delays.
• Built and maintained relationships with international clients, laying the groundwork for repeat business through consistent, structured follow-up.

Bachelor of Business Administration in Business Administration – DSMS College of Tourism and Management, Durgapur, West Bengal (2019-06 – 2022-05)