Sandeepkumar Ramakrishnan

Strategic operator with 8+ years across EdTech, AgriTech, and Manufacturing, spanning two Chief of Staff mandates and Revenue Operations run from the CEO's office. Track record of program-managing cross-functional initiatives, designing OKR frameworks, and running board-level and CEO-review reporting cadences, alongside full P&L ownership - managing USD 650K+ in revenue and building and scaling teams of 50+. Combines an AI-first operating approach with Lean Six Sigma discipline to build scalable systems, remove operational drag, and drive predictable growth.

At my best when the problem is ambiguous, the stakes are high, and the solution requires connecting dots across functions.

Manager - Revenue Operations at iamneo - An NIIT Venture (2025-10 – 2026-05)

• Built and launched 'Sales Hub' - a standardised central knowledge repository for the sales org, reducing rep ramp time and improving deal execution consistency across the team.
• Introduced solution mapping for consultative selling; deployed AI-powered demo scorecard framework to evaluate and improve win rates across product lines.
• Architected sales performance dashboard at product, region, and seller level; designed CRM hygiene framework with audit scorecard to improve forecast accuracy - audits fully automated using AI.
• Launched revised sales incentive policy; created deal desk process and streamlined SO process to eliminate revenue recognition gaps.
• Designed and implemented OKR framework across all business functions; ran monthly CEO-level review cadences to track progress and unblock execution bottlenecks.
• Streamlined board-level reporting framework; set up cross-functional sync cadences to reduce siloed operations and improve velocity.
• Improved visibility on sales metrics and process health; worked on new strategic initiatives across all business units.

Chief of Staff at iamneo - An NIIT Venture (2025-04 – 2025-09)

• Designed and implemented OKR framework across all business functions; ran monthly CEO-level review cadences to track progress and unblock execution bottlenecks.
• Streamlined board-level reporting framework; set up cross-functional sync cadences to reduce siloed operations and improve velocity.
• Improved visibility on sales metrics and process health; worked on new strategic initiatives across all business units.

Associate Director - Business at Simplilearn (2024-06 – 2025-01)

• Built and launched 'Sales Hub' - a standardised central knowledge repository for the sales org, reducing rep ramp time and improving deal execution consistency across the team.
• Introduced solution mapping for consultative selling; deployed AI-powered demo scorecard framework to evaluate and improve win rates across product lines.
• Architected sales performance dashboard at product, region, and seller level; designed CRM hygiene framework with audit scorecard to improve forecast accuracy - audits fully automated using AI.
• Launched revised sales incentive policy; created deal desk process and streamlined SO process to eliminate revenue recognition gaps.
• Designed and implemented OKR framework across all business functions; ran monthly CEO-level review cadences to track progress and unblock execution bottlenecks.
• Streamlined board-level reporting framework; set up cross-functional sync cadences to reduce siloed operations and improve velocity.
• Improved visibility on sales metrics and process health; worked on new strategic initiatives across all business units.
• Held full P&L ownership for USD 400K revenue in North Americas; drove daily sales metrics - revenue targets, dials, talk time, pipeline reviews, and closures.
• Built sales playbooks and contact strategies; liaised with Performance Marketing on CPLs, CTR, and conversion targets; ensured collaterals aligned with product strategy.
• Collaborated with delivery teams to maintain batch strength at benchmark levels and ensure batch-level profitability.

Senior Manager 2 - North Americas at upGrad KnowledgeHut (2023-05 – 2024-05)

• Owned USD 650K P&L for North Americas - delivered revenue targets while maintaining the lowest attrition in the segment.
• Scaled region to 80+ workshops per month serving 2,000+ learners; launched multiple new categories in the US market with full GTM and sales ownership.
• Led hire-train-deploy for a team of 50 ISMs; developed performance marketing strategies to sustain ROAS and benchmark CPL, CTR, and conversion metrics.

Chief of Staff at upGrad KnowledgeHut (2021-12 – 2023-04)

• Spearheaded all new strategic initiatives from the CEO's office; set up new categories generating INR 1.5 Cr in incremental revenue.
• Program-managed all cross-functional initiatives on behalf of CEO; established OKR framework and collaborated with sales ops on investor and board reports.
• Built global account management teams to drive additional revenue from existing database; designed sales pitches for new and existing categories.
• Led Vietnam engineering recruitment project delivering significant cost savings to the company.

Senior Strategy Manager at Ninjacart (2020-09 – 2021-08)

• Led P&L recovery project - built a 15-member team across Chennai and Bengaluru to liquidate returns and create substantial positive P&L impact; redesigned reverse supply chain follow-up mechanisms to improve recovery rates.
• Led Infinity Supply initiative, working closely with Farmer Producer Organisations (FPOs) to aggregate farmers collectively and procure produce across Tamil Nadu.
• Managed Fulfillment Center transformation projects covering infra readiness, workflow changes, and team building for expansion.
• Owned EBITDA costing and estimation for all product lines - directly informing top management decisions on production and sales prioritisation.
• Built Excel and Power BI reporting automation, giving top management real-time process visibility and reducing manual reporting effort.

Executive Assistant to Leadership at Sanathan Textiles Pvt. Ltd. (2018-09 – 2020-08)

• Owned EBITDA costing and estimation for all product lines - directly informing top management decisions on production and sales prioritisation.
• Built Excel and Power BI reporting automation, giving top management real-time process visibility and reducing manual reporting effort.

Management Executive at Red Zone Clothing Company (2017-05 – 2018-07)

• Managed production planning, inventory (finished goods and accessories), and quality assurance to ensure timely delivery and drive sales improvement.

MBA in Marketing – PSG Institute of Management

BE in Electronics & Communications – Dr NGP Institute of Technology