Manager - Revenue Operations at iamneo - An NIIT Venture (2025-10 – 2026-05)
- Built and launched 'Sales Hub' - a standardised central knowledge repository for the sales org, reducing rep ramp time and improving deal execution consistency across the team.
- Introduced solution mapping for consultative selling; deployed AI-powered demo scorecard framework to evaluate and improve win rates across product lines.
- Architected sales performance dashboard at product, region, and seller level; designed CRM hygiene framework with audit scorecard to improve forecast accuracy - audits fully automated using AI.
- Launched revised sales incentive policy; created deal desk process and streamlined SO process to eliminate revenue recognition gaps.
- Designed and implemented OKR framework across all business functions; ran monthly CEO-level review cadences to track progress and unblock execution bottlenecks.
- Streamlined board-level reporting framework; set up cross-functional sync cadences to reduce siloed operations and improve velocity.
- Improved visibility on sales metrics and process health; worked on new strategic initiatives across all business units.
Chief of Staff at iamneo - An NIIT Venture (2025-04 – 2025-09)
- Designed and implemented OKR framework across all business functions; ran monthly CEO-level review cadences to track progress and unblock execution bottlenecks.
- Streamlined board-level reporting framework; set up cross-functional sync cadences to reduce siloed operations and improve velocity.
- Improved visibility on sales metrics and process health; worked on new strategic initiatives across all business units.
Associate Director - Business at Simplilearn (2024-06 – 2025-01)
- Built and launched 'Sales Hub' - a standardised central knowledge repository for the sales org, reducing rep ramp time and improving deal execution consistency across the team.
- Introduced solution mapping for consultative selling; deployed AI-powered demo scorecard framework to evaluate and improve win rates across product lines.
- Architected sales performance dashboard at product, region, and seller level; designed CRM hygiene framework with audit scorecard to improve forecast accuracy - audits fully automated using AI.
- Launched revised sales incentive policy; created deal desk process and streamlined SO process to eliminate revenue recognition gaps.
- Designed and implemented OKR framework across all business functions; ran monthly CEO-level review cadences to track progress and unblock execution bottlenecks.
- Streamlined board-level reporting framework; set up cross-functional sync cadences to reduce siloed operations and improve velocity.
- Improved visibility on sales metrics and process health; worked on new strategic initiatives across all business units.
- Held full P&L ownership for USD 400K revenue in North Americas; drove daily sales metrics - revenue targets, dials, talk time, pipeline reviews, and closures.
- Built sales playbooks and contact strategies; liaised with Performance Marketing on CPLs, CTR, and conversion targets; ensured collaterals aligned with product strategy.
- Collaborated with delivery teams to maintain batch strength at benchmark levels and ensure batch-level profitability.
Senior Manager 2 - North Americas at upGrad KnowledgeHut (2023-05 – 2024-05)
- Owned USD 650K P&L for North Americas - delivered revenue targets while maintaining the lowest attrition in the segment.
- Scaled region to 80+ workshops per month serving 2,000+ learners; launched multiple new categories in the US market with full GTM and sales ownership.
- Led hire-train-deploy for a team of 50 ISMs; developed performance marketing strategies to sustain ROAS and benchmark CPL, CTR, and conversion metrics.
Chief of Staff at upGrad KnowledgeHut (2021-12 – 2023-04)
- Spearheaded all new strategic initiatives from the CEO's office; set up new categories generating INR 1.5 Cr in incremental revenue.
- Program-managed all cross-functional initiatives on behalf of CEO; established OKR framework and collaborated with sales ops on investor and board reports.
- Built global account management teams to drive additional revenue from existing database; designed sales pitches for new and existing categories.
- Led Vietnam engineering recruitment project delivering significant cost savings to the company.
Senior Strategy Manager at Ninjacart (2020-09 – 2021-08)
- Led P&L recovery project - built a 15-member team across Chennai and Bengaluru to liquidate returns and create substantial positive P&L impact; redesigned reverse supply chain follow-up mechanisms to improve recovery rates.
- Led Infinity Supply initiative, working closely with Farmer Producer Organisations (FPOs) to aggregate farmers collectively and procure produce across Tamil Nadu.
- Managed Fulfillment Center transformation projects covering infra readiness, workflow changes, and team building for expansion.
- Owned EBITDA costing and estimation for all product lines - directly informing top management decisions on production and sales prioritisation.
- Built Excel and Power BI reporting automation, giving top management real-time process visibility and reducing manual reporting effort.
Executive Assistant to Leadership at Sanathan Textiles Pvt. Ltd. (2018-09 – 2020-08)
- Owned EBITDA costing and estimation for all product lines - directly informing top management decisions on production and sales prioritisation.
- Built Excel and Power BI reporting automation, giving top management real-time process visibility and reducing manual reporting effort.
Management Executive at Red Zone Clothing Company (2017-05 – 2018-07)
- Managed production planning, inventory (finished goods and accessories), and quality assurance to ensure timely delivery and drive sales improvement.
