Sanjeev Kumar
Travel Operations Manager
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About
Travel Operations Manager with 20+ years of experience leading large-scale corporate, leisure, and group travel operations across India and Africa. Proven expertise in TMC operations, corporate travel policy compliance, SLA & KPI governance, vendor management, cost optimization, and audit-ready processes. Strong track record of managing multi-location operations, high-volume bookings (10,000+ annually), and cross-functional teams of 40–50 members while improving turnaround time, service quality, and client satisfaction.
Adept at building scalable SOP-driven operations, stakeholder management, and CRM/MIS reporting in fast-paced environments.
Experience
Travel Operations Manager with 20+ years of experience leading large-scale corporate, leisure, and group travel operations across India and Africa. Proven expertise in TMC operations, corporate travel policy compliance, SLA & KPI governance, vendor management, cost optimization, and audit-ready processes. Strong track record of managing multi-location operations, high-volume bookings (10,000+ annually), and cross-functional teams of 40–50 members while improving turnaround time, service quality, and client satisfaction.
Adept at building scalable SOP-driven operations, stakeholder management, and CRM/MIS reporting in fast-paced environments.
Education
Diploma in Aviation, Hospitality & Travel Management
