Area Operations Manager - Bikkgane Biryani LLP - Pune & Nagpur
(2025-06)
Taking care of multiple Cloud kitchens in Pune & Nagpur
- Being single point of contact handling end to end operations
- Keeping check on pilferage & making plan to avoid this
- Keeping check on inventory management to control unnecessary variances & costs
- Making training plan for team to increase standard & profitability
- Keeping check on daily, weekly & monthly reports
- Encouraging & preparing team to work under pressure with using their strength. Making operational plans according to SOP
- Taking care of customer service & feedbacks Approaching corporates
- Taking care of audits
- Taking care of supply related concerns & resolving it with co-ordination with backend team
- Taking care of new staff hiring for all locations
Cluster Manager - Curefoods India Private Limited - Gujarat & Mumbai
(2023-07 - 2024-02)
Taking care of multiple Restaurants & Dark kitchens
- Taking care of pre-opening e.g. recruitment, asset planning, vendor planning
- Taking care of Gujarat & Mumbai offline units & dark kitchens
- Keeping check on pilferage & making plan to avoid this
- Keeping check on inventory management to control unnecessary variances & costs
- Making training plan for team to increase standard & profitability
- Keeping check on daily, weekly & monthly reports
- Encouraging & preparing team to work under pressure with using their strength. Making operational plans according to SOP
- Taking care of customer service & feedbacks Approaching corporates for sales & expansion
- Leading FCC to control ck costs
- Taking care of audit
Operation's Manager - DroptheQ - Mumbai
(2022-05 - 2023-07)
STARTUP
- Taking care of mumbai multiple food court operation
- Taking care pre-opening requirements e.g. recruitments & asset planning
- Taking care of vendor management for multiple outlets
- Taking care of MIS
- Taking ownership of the locations to avoid all wrong practices
- Keeping check on pilferage, making plans to avoid this
- Taking care of staff training, grooming & hygiene
- Encouraging & preparing team to work under pressure with using their strength
- Checking daily, weekly, monthly reports are properly generated or not
- Taking marketing responsibilities to increase sale
Operation's Manager - Malgudi Foods Pvt.Ltd. - Mumbai
(2015-02 - 2022-05)
- Taking care of entire mumbai operations of restaurants & outlets
- Making plan for new locations set up
- Taking care of staff retention and new staff recruitment according to upcoming locations
- Taking care of menu planning
- Making plan with downlines for sale growth
- Making marketing plan for customer retention & for new customer
- Working on Ebitda
- Guiding team about SOP importance
- Taking care of quality control
- Taking care of food audits for restaurants & outlets for mumbai region
- Making food cost of all restaurants & outlets for mumbai region
- Making plan to avoid over consumption according to sale
- Keeping check on Pilferage of food, Making plans to avoid this
- Taking care of cleaning, staff grooming & hygiene
- Maintaining & increasing standard of food preparation
- Taking care of vendor management for multiple restaurants & outlets
- Checking Daily, Weekly, Monthly Reports Are Properly Generated Or Not
Operation Manager - Moshes Fine Foods Pvt. Ltd.
(2012-11 - 2015-02)
- To prevent financial losses keeping control on stock
- To improve sale of under performing stores developing a business plan to address & manage issues effectively
- To achieve successful mystery shop results making training plan for manager's & team members
- Maintaining & increasing standard of customer service
- Checking daily, weekly, monthly reports are properly generated or not basis (MIS, Food cost, P&L)
- Ordered quantity of stock checking on daily basis
- Taking marketing responsibilities to increase sale
Senior Assistant Manager - Jubilant Foodworks Pvt.Ltd.
(2009-06 - 2012-11)
- To prevent financial loss keeping control on stock
- Planning roster as per store requirement
- Taking care at customers service
- Generation of daily, weekly, monthly reports basis (MIS, Food Cost, P&L)
- Inventory checking on daily basis
Training - Cafe Basilico - Haji Niyaz Aazmi Road, Colaba
(2008-01 - 2008-06)
Successfully Completed Training in F & B Production Department
Training - West End Hotel - Marine Lines
(2006-05 - 2006-05)
Successfully Completed Training in F & B Production Department