Santhana Brindha

Results-driven Relationship Manager with experience in insurance sales, customer relationship management, team leadership, and business development. Skilled in managing teams, driving sales performance, providing exceptional customer service, and building long-term client relationships. Proven ability to achieve sales targets, coordinate operations, and foster a productive work environment through effective communication and leadership.

Relationship Manager - RenewBuy.com

(2024-10 - 2024-11)

• Managed customer relationships and provided insurance product guidance.
• Assisted customers with policy renewals, policy comparisons, and insurance-related queries.
• Built and maintained strong client relationships to improve customer retention.
• Coordinated with internal teams to ensure smooth policy processing and customer satisfaction.
• Achieved service and sales targets through effective communication and follow-up.

Relationship Manager - Pacific Advisory Solution

(2019-02 - 2019-11)

• Managed and supported life insurance sales operations.
• Coordinated daily activities and monitored team performance.
• Built strong customer relationships and ensured high service standards.
• Assisted in achieving business targets through effective team management.
• Conducted policy-related guidance and customer support activities.

Senior Team Leader - Growmax

(2017-03 - 2017-09)

• Led a team focused on insurance sales and customer acquisition.
• Motivated team members to achieve organizational goals.
• Monitored performance metrics and implemented improvement strategies.
• Provided training and support to enhance team productivity.

Senior Telecaller - Vizza Advisory Solution

(2014-01 - 2015-02)

• Handled customer interactions and insurance-related inquiries.
• Scheduled customer meetings and maintained client records.
• Educated customers about insurance products and benefits.
• Supported sales efforts through effective communication and follow-ups.

B.Sc. - Mathematics - Stella Maris College, Chennai

Higher Secondary Certificate - Corporation Girls Higher Secondary School, Chennai (2010)

Secondary School Leaving Certificate - Corporation Girls Higher Secondary School, Chennai (2008)