Santhosh A S
Content Operations professional with 8+ years of experience at The Orchard (Sony Music)
Mumbai, MaharashtraMember since September 23, 2025
Digital Music DistributionMetadata ManagementContent OperationsQuality AssuranceZendesk
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About
Content Operations professional with 8+ years of experience at The Orchard (Sony Music). Expertise in digital music distribution, metadata management, DSP operations, quality assurance, YouTube Rights Management, client support, release operations and crossfunctional coordination.
Experience
Freelance – Content Operations & Digital Music Distribution - Maarss Movies and Music LLP
(2025-10)
- Supporting digital music distribution and content operations.
- Managing metadata, DSP deliveries, quality control, and release coordination.
- Collaborating with artists, labels, and internal teams to ensure timely content publishing.
Assistant Manager – Content Operations - The Orchard (Sony Music)
(2022 - 2025)
- Managed end-to-end delivery of 2,000+ tracks every month.
- Ensured metadata accuracy and DSP compliance.
- Coordinated with labels and technical teams.
- Produced KPI reports and resolved content delivery issues.
Client Relations Coordinator - The Orchard
(2017 - 2022)
- Managed client queries and metadata updates.
- Resolved Zendesk tickets and improved customer satisfaction.
Education
Diploma - Information Science - Impact Polytechnic, Bangalore
SSLC - P.E.S. English Convent High School, Bangalore
