Santhosh A S

Content Operations professional with 8+ years of experience at The Orchard (Sony Music). Expertise in digital music distribution, metadata management, DSP operations, quality assurance, YouTube Rights Management, client support, release operations and crossfunctional coordination.

Freelance – Content Operations & Digital Music Distribution - Maarss Movies and Music LLP

(2025-10)

• Supporting digital music distribution and content operations.
• Managing metadata, DSP deliveries, quality control, and release coordination.
• Collaborating with artists, labels, and internal teams to ensure timely content publishing.

Assistant Manager – Content Operations - The Orchard (Sony Music)

(2022 - 2025)

• Managed end-to-end delivery of 2,000+ tracks every month.
• Ensured metadata accuracy and DSP compliance.
• Coordinated with labels and technical teams.
• Produced KPI reports and resolved content delivery issues.

Client Relations Coordinator - The Orchard

(2017 - 2022)

• Managed client queries and metadata updates.
• Resolved Zendesk tickets and improved customer satisfaction.

Diploma - Information Science - Impact Polytechnic, Bangalore

SSLC - P.E.S. English Convent High School, Bangalore