Santosh Kumar

To work in challenging environment where I can learn and explore my skills & experiences, believe in smart efforts and execute my responsibilities in a professional way to achieve Organizational Goals.

SBDM (Senior business Development Manager) at Bajaj Life Insurance Ltd. (2026-01 – Present)

Channel: Agency

AADM (Associate Agency Development Manager) at Axis Max Life Insurance. (2025-08 – 2025-12)

Channel: Agency

Clinic Manager. at Pet pai Technology Private Limited. (Vetic) (2022-11-08 – 2025-07)

Vetic is a leading retail chain of veterinary hospitals in Delhi-NCR region and providing all type of veterinary services like x-ray, ultrasound, OPD, IPD, Grooming, Surgery, pet food and pet accessories under one Umbrella.

Retail sales Executive. at Centre Point Pet Hospital Pvt. Ltd. (CPvet) (2017-02-21 – 2022-11-05)

Small Animal veterinary Hospital.

• Monitoring the sales operations and billing at the Vijay Nagar new Delhi,Sushantlok Gurugram, Noida-50 clinic.
• Taking care of the Floor operations of the clinic including arrangements for OT as well.
• Monitoring the OPD staff, Groomers & Housekeeping staff for day to day activities and also proper coordination with center Doctor to manage seamless services to Customers.
• Coordination with warehouse, Doctors, Pathology team, logistic team etc.
• Taking care of promotional activities in coordination with promotional team & core committee team.
• Reporting to Manager for all activities assigned.
• Taking weekly meetings with OPD staff, Grooming staff and Housekeeping teams and do RCA for improvements at service level.
• Coordinate with Account and audit team weekly & Monthly.
• General maintenance, supervision and procurement of assets for Clinic.
• Tracking and solving of complaints raised by the clients on Priority basis.
• Problem solving of OPD and Housekeeping staff.
• Managing door to door delivery of Pet Food Products.

Retail Operations executive at Sarvaloka services on call Pvt. Ltd. (Housejoy) (2015-06 – 2017-01)

All types of online home service provider company

• Taking care of the E-commerce ( On-line) based operations.
• Evaluation of targets given and coordinating with the team to achieve the targets.
• Taking care of promotional activities.(BTL/Fliers distributions etc)
• Coordinating with team and plant regarding logistic and on time delivery.
• Achieving and exceeding given targets.
• Cash reconciliation and stock checking of hubs on Monthly basis.
• Preparing and executing daily and monthly report to the management.
• Developing new customers in designated area mainly through BTL/Canopy.
• Problem solving of customers regarding quality as well as on time delivery.
• Developing goodworking environment within the team members.
• Coordination with laundromats, Customer Care, and Supply units for smooth functioning of the daily operations.
• Work towards the customer satisfaction.

Field sales Executive. at Jyothy Fabricare services Ltd. (Wardrobe) (2012-04 – 2015-05)

The company is the leader in Dry cleaning industry and having the biggest retail chain in India.

• Taking care of the store operation.
• Meeting daily and monthly sales target.
• Revenue generation.
• Taking care of promotional activities.
• Coordinating with plant regarding supply chain and quality.
• Achieving and exceeding targets Per months.
• Cash Reconciliation and stock checking on Daily basis.
• Preparing and executing daily and monthly Report to the higher management.
• General Maintenance - Supervising the fixed assets in the store.
• Developing customers in Designated Area customer care executive at Dhruv india ltd (white tiger) (2010-07-08 – 2012-02-14)
• Taking care of the store operation.
• Meeting daily and monthly sales target.
• Revenue generation.
• Taking care of promotional activities.
• Coordinating with plant regarding supply chain and quality.
• Achieving and exceeding targets Per months.
• Cash Reconciliation and stock checking on Daily basis.
• Preparing and executing daily and monthly Report to the higher management.
• General Maintenance - Supervising the fixed assets in the store.
• Developing customers in Designated Area

10th Passed – BSEB, Patna

12th Passed – BSEB, Patna

B.A(H.Honrs.) Passed – B.N Mandal university Madhepura Bihar