Santosh Patil

I am instrumentation professional with diverse experience of about 20+ years in field instrument maintenance, service and sales. A team leader and goal oriented person.

Endress+Hauser India Pvt. Ltd,

DGM - Sales

2017 – Till Date

 Endress+Hauser Instrumentation Business development at Mumbai, Konkan & Goa region.

 Handling of major customer base of Chemical, Life Science, Metal, Food industries.

 Win maximum market share for Flow, Level, Pressure, Analytical and temperature product range.

 Increase cross selling in business by Nucleonic, Tank Gauging other niche product range in region.

 Supporting and increasing channel partner sales in region. Providing technical support to channel partner team.

 Profit is aim for any business. Maintaining healthy margin scenario in business by price management.

 Work closely with all stack holders at customer site right from start of requirements. Built personnel repot with customers.

 Track competition movement, winning competition accounts and retaining existing customer base thru added value product marketing.

 Monthly business plan to management. Continuous business monitoring of team by weekly, monthly & Half year reviews,

 Reporting to management about accurate sales projections.

Maintain sales funnel, yearly business plan, account & opportunity management with the help of CRM too SALESFORCE.COM

 Major KPIs in existing profile.

 Regional order entry growth in MRO, Projects, Service and Solution business.

 YOY sales MARGIN growth.

 Increase in Active customer base.

 Conversion of dormant customers to active.

 Advance analysis business development i.e., Raman Spectrograph,

TDLS analyzer

 Increasing process efficiency

Endress+Hauser India Pvt. Ltd.

Sr. Manager – AVS Business Development and Technical

Service Operation

2006–2017

 Promotion of Service Based Business Module to enhance market share and increase customer satisfaction and loyalty in Zone 2 (Rajasthan to

Kerala in India)

 Marketing of service products like On site/Off site flow, pressure,

temperature & level Calibration Services.

 Analyzer Maintenance Services, Annual Service Contracts, Annual

Rate Contract for Spares, Life Cycle Study, Installed Base Audits

 Work closely with Sales team for identifying service business opportunities in market for service products. Train and motivate them.

 Market analysis, competition SWOT analysis, review of achievements,

GAP analysis.

 Business plan to achieve set targets with clear execution plan to enhance maximum profitability.

 Working with PSUs, Strategic accounts and IKAs for long term service

& spares rate agreement.

 Driving of Technical Specification for Service tenders in PSUs.

 Build a strong & motivated service team. Create the healthy work environment for best results to achieve from team.

Ruchi Soya Industries Ltd

Sr. Officer – Utility

2003 - 2006

 Working as maintenance engineer for 1000 & 300 TPD edible oil refinery.

 Planning for preventive & shutdown maintenance in refinery, boiler,

packaging and fractionation area.

 Root Cause Analysis & application note for break down and method development to avoid.

 Spares, AMC and new procurement handling. Preparing datasheet and technical comparisons.

 Handling of maintenance of Allen-Bradley PLC SCADA system of

1000 IOs.

 Maintenance of Samson control valves, E&H, Krohne Marshal,

Emerson, Yokogawa make field instruments.

Batchelor of Engineering

Electronics