Saran Reddy
IT Infrastructure Lead & Systems Engineer
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About
Resourceful, certified IT Infrastructure Lead & Systems Engineer with 3.5+ years of high-velocity enterprise experience maximizing the uptime of production compute nodes, server farms, and infrastructure fleets encompassing 10,000+ distributed endpoints. Proven expertise in orchestrating bare-metal and cloud server administration (Windows OS), managing enterprise storage arrays, and executing robust disaster recovery (DR) / business continuity planning (BCP) simulations. Adept at handling comprehensive hardware standardisation, asset lifecycles, network segmentation, and cross-functional team collaborations to drive resilient manufacturing-scale operations.
Experience
Senior Systems Engineer – Systems & IT Infrastructure - Infosys Limited - Hyderabad, India
(2022-11)
Infosys Limited (Global Enterprise Clients – Adient & Kone Projects)
- Owned end-to-end IT infrastructure operations across multi-site network topologies, guaranteeing stable compute execution and maintaining a 99.99% server farm baseline availability.
- Administered Windows Server environments, provisioning physical directory nodes via Active Directory and governing structural group permissions, GPOs, and core business application parameters.
- Engineered high-efficiency PowerShell deployment algorithms and custom data queries, cutting manual server policy tracking and routine IT-Ops system housekeeping overhead by 70%.
- Executed high-volume server updates, routine component diagnostics, and automated patch rollouts via WSUS to prevent hardware and software firmware vulnerabilities.
- Spearheaded physical and cloud backup protocols, running critical Disaster Recovery (DR) execution models to safeguard mission-critical file storage units and preserve business continuity planning (BCP).
- Collaborated closely with network engineers to secure physical networks, commanding enterprise firewalls, isolating local VLAN subnets, and managing core Cisco switches and routing configurations.
- Managed the physical asset inventory lifecycle, steering enterprise hardware standardisation, capacity planning, and vendor governance protocols for corporate device deployment.
- Resolved complex infrastructure incidents logged within ServiceNow, consistently meeting corporate SLA expectations with zero critical ITIL service delivery breaches.
Education
Master of Computer Applications - Computer Applications - Manipal University (2020 - 2022)
Bachelor of Science in Computer Science - Computer Science - Andhra University (2017 - 2020)

