Operation Head, Grameen Phone Cellular Network A/C at Wipro (In the payrole of Hexamatics BD) (2022-01 – 2022-12)
Working with Grameen phone in Bangladesh as central operation Head for Wipro via Hexamatics BD. Total number of sites 18 K (approx. 2G/3G/4G).
- Managed services for Core, Radio, Transmission network, OSS and Tools
- Was involved in 5G showcase network launch for Grameenphone in Bangladesh
- Was involved for Huawei NSA core integration with live nodes, MME upgrade and 5G Reconstruction, HSS readiness execution for 5G, Transport configuration of 5G sites
- Was involved in Tools implementation project for Helix, Resolve, WFM, Symphony summit, Mentor and their operationalization
Circle Head, Vodafone Idea Rajasthan Circle Cellular Network at Tata Communications Transformation Services (2019-10 – 2021-06)
Worked with TCTS as Circle Head. Managed VIL Rajasthan network as Circle Head with a team of engineers and managers.
- Responsibility includes: RAN MS, Transmission Network O & M, Fibre network O & M and Enterprise Network MS O & M Head, Aircel Kolkata Circle Network at Nokia Networks (2009-07 – 2011-03)
Circle Head, Aircel Kolkata Circle Network at Nokia Networks (2011-04 – 2016-03)
Spearheading overall operations in Kolkata for Maxis Network with 75+ team size comprising 4 Cluster Managers, Infra Lead, Transmission Lead, BSS Lead & 60+ Engineers at 20 BSC's/2 RNC's, 2100 2G and 1000 WCDMA Node B sites. While in Kolkata handled radio/transmission network of 2200+ BTS sites and 1200 Node-B.
- Contributing to the business & technology vision & direction by influencing strategies and monitoring execution of major technology initiatives
- Leading operation & maintenance of GSM Network with a team of more than 170 technical manpower and managers
- Delivering large-scale, complex programs with a focus on technology transformation; collaborating with leadership teams to evaluate technology challenges
- Managing core network (MSS, MGW, NTHLR & VGW), BSS / transmission network, project delivery, customer relationship building, cost management, man management and vendor management
- Driving continuous improvements in per site cost reduction
- Ensuring that new services are delivered as per defined levels of quality, time and within budget, as per program plan and program governance arrangements
- Administering third party relations including vendor assessment, relationship building, contract management, vendor negotiation and commercial assessment
- Liaised with DoT and BSNL Officials for all project work
- Identifying, developing and negotiating with vendors for timely procurement of systems & equipment in technical adherence to project requirements
- Facilitating coordination with customer (Vodafone Idea Limited), LL media, infra providers and infra vendors (ATC, TTSL & RIL)
- Obtaining monthly KPI sign-off with customers as per the contractual agreement
- Conducting continual review of service performance as per governance model with internal & external customers
- Supervising all field related activities related to 2G & 3G – BSC, RNC BTS and Transport Element Nodes (SDH/MW/PTN) on site repair & restoration
- Distributing MS scope for work and service associated network elements with 2G & 3G
- Coordinating with GNOC – AM and FM & CM Teams
- Executing monthly switching tests of all protected modules, interfaces & paths in 2G & 3G network nodes EMS & NMS
- Rectifying KPI affected cells and providing support to NPO on quality front
- Heading all O&M activities related to migrations, site commissioning, expansions, breakdown, fault management and so on including end-to-end infra maintenance for all core & BSC locations
- Implementing roll-out targets within scheduled timelines (BSC, RNC, Node B, 2G BTS, and Transmission Nodes)
- Performing timely DCN & sync audit in the transport network, implementing corrective actions and taking configuration back-up of all network elements in the transport network
- Creating organization chart for network BSS operations, ensuring 100% process compliance and driving network reengineering
- Participating in recruitment, interviews, selection, internal & external employee ratio balancing, training, R&R management and so on
- Topped Circle Championship Competition twice among NSN Eastern Circles in a span of 6 months in 2011-2012
- Delivered consistent success in keeping the Circle MS KPIs in the reward zone month-on-month
- Successfully swapped Ericsson Core Network to Nokia Core in Aircel West Bengal Network
- Analyzed outage reports, drove improvement plans on poor network availability pockets and maintained network availability as per agreed target and all KPIs & SLAs for O&M (Radio Network & Transmission)
- Received cash Award for project delivery and client satisfaction from Nokia
- Successfully commissioned and led the project for migration from DxHLR to NTHLR for the 1st time in 2013 as a new product from Nokia
Circle Head, Aircel Delhi Circle Cellular Network at Nokia Networks (2016-04 – 2018-05)
Circle Head, Vodafone MPCG Circle Cellular Network at Nokia Networks (2018-05 – 2019-09)
Monitoring RAN/TX/CORE network of 5725 BTS sites in MPCG circle.
Dy. General Manager-Network Planning at Reliance Communication (2009-05 – 2009-07)
- Managed programs for NNOC integration for RTL Circles GSM NEs
- Played a key role in managing key vendors like TTI, ALU, ZTE and Motorola
Dy. Manager / DGM (BSS) at Reliance Telecom Ltd. (1997-12 – 2009-05)
Joined as Dy. Manager in 1997 December and rose to the position of DGM (BSS) in June' 2005.
- Ensured smooth O&M for eight Reliance Telecom GSM Circle
- Worked on Alcatel-Lucent MS formation from Reliance side
- Worked as procurement manager in Reliance Telecom for OMC Servers/ BTS/ BSC / Routers
- Managed programs for RTL NNOC integration; represented RTL in TRAI meetings
- Rolled-out coordination for OMC-R networks & GPRS network across circles and new features
- Performed acceptance testing for different network elements
- Monitored spares including tracking all repair return related issues of faulty items and ensuring TAT
- Communicated with different Radio, RF and Transmission Vendors
- Led WPC allocation of 6.2 MHz spectrum in all 8 circles, 8 MHz spectrum in Bihar and additional MW spot in 15 GHz & 6 GHz band
- Planned & engineered OMC-R network, NNOC integration for RTL nodes and BSS network at Kolkata
- Liaised with DoT and BSNL Officials for all project work including CGMT and GMs of BSNL
- Worked with major vendors like Alcatel, Motorola, ZTE and Ericsson
- Set a benchmark in introducing 900 Band BSA in GSM network for the first time in the world in major towns, rolling-out Kolkata Network and expanding sites from 350 sites to 11500 sites
- Supervised a team of Engineers for maintaining the South Bengal Network
- Managed BSS & NSS network of Reliance South Bengal Network including analysis of network KPIs, POI augmentation, daily O&M monitoring and roll-out planning as Network In-charge in Durgapur
- Monitored O&M of AXE-10 Switch (MSC/VLR/HLR) and BSC/BTS
- Performed diagnosis and troubleshooting of faults generated in BSC/BTS and in MSC/VLR/HLR
- Prepared data transcripts in BSC for commissioning of new BTS
- Upgraded BTS sites to increase traffic load capacity
- Conducted RF survey and corresponding jobs related to planning using TEMS kit
- Managed Microwave network for backbone for GSM in 15 GHz band
