Saravanan M

Accomplished Healthcare Operations & Marketing Professional & Laboratory with over 15 years of comprehensive experience spanning hospital administration, laboratory operations, and corporate healthcare marketing. Proven expertise in streamlining clinical workflows, executing large-scale community healthcare camps, driving B2B corporate partnerships, and managing cross-functional healthcare teams. Adept at managing both patient care operations and technical laboratory quality compliance.

Operation Head - Dr. V. Balaji Diabetic Care and Research Institute - Aminjikarai, Chennai

(2024-12)

• Supervise and optimize daily patient care operations and overall healthcare staff performance.
• Coordinate Outpatient (OP) and Inpatient (IP) service delivery to ensure seamless interdepartmental workflows.
• Oversee daily nursing staff coordination, operational floor rounds, and doctor-patient scheduling.
• Manage patient engagement workflows, feedback documentation, and digital reputation via Google reviews.
• Organize and deploy localized medical camps to increase facility outreach and patient enrolment.

Lab & Operation Head / Marketing Manager – IVF & Diagnostic - Rathimed Speciality Hospital - Anna Nagar, Chennai

(2019-03 - 2024-04)

Roles combined to reflect simultaneous leadership across Operations, Lab, and Marketing

• Directed dual portfolios of comprehensive laboratory and hospital operations alongside department marketing.
• Spearheaded marketing campaigns for IVF and Diagnostic units, driving measurable spikes in patient footfall.
• Executed direct B2B corporate and industrial outreach to establish long-term institutional health partnerships.
• Managed external medical camps completely, overseeing logistics, budgeting, and medical team supervision.
• Cultivated critical referral pipelines by building high-trust relationships with external physicians.

Quality Control Executive - Genuine Bio system Pvt Ltd - Chennai

(2024-05 - 2024-11)

• Conducted routine QC testing to ensure full compliance of In Vitro Diagnostic (IVD) healthcare products.
• Developed and validated core analytical test methods while enacting swift corrective actions for quality issues.
• Maintained strict calibration logs for laboratory instruments alongside ISO audit documentation.
• Collaborated across functional barriers with R&D, production, regulatory teams, and junior technicians.

Lab In-Charge / Lab Marketing Manager - Prime Family Medical Centre - Anna Nagar, Chennai

(2012-01 - 2019-02)

• Managed standard clinical quality control, analyser calibrations, and daily diagnostic testing pipelines.
• Operated fully automated biochemistry, haematology, CLIA, and ELISA testing environments.
• Drove localized lab marketing via direct corporate client engagement and massive community health camps.

Lab Technician - VHS Hospital - Adyar, Chennai

(2007-10 - 2012-01)

• Performed high-volume diagnostic laboratory tests using diverse CLIA and ELISA techniques.
• Handled operations and standard upkeep of semi-automated and fully automated laboratory gear.

Lab Technician - Isotope Diagnostic Centre - Anna Nagar, Chennai

(2006-02 - 2007-09)

• Conducted routine clinical diagnostic procedures on biochemistry and haematology systems.

B.Sc. - Psychology

Diploma - Medical Laboratory Technology (DMLT)