Satarupa Chanda

A challenging career that would effectively utilize my education and experience with an opportunity to move ahead in my career and harness the best of my caliber.

Senior Sales Executive at Visual Marketer (2023-07 – 2026-03)

Helping in lead generation and converted prospects into customers through effective sales strategies. Achieved sales targets through proactive lead generation, client engagement, and negotiation skills. Utilize active listening skills to understand customer needs and recommend suitable products. Contribute to revenue growth through consistent sales performance

Insurance Advisor at AFIA Insurance Brokerage Services LLC (2021-06 – 2022-03)

• Assisted clients with insurance policy inquiries and renewals
• Facilitated claims processing and provided end-to-end customer support
• Guided customers in selecting suitable insurance products
• Maintained strong client relationships and ensured customer satisfaction

Senior Customer Service Executive in Health Insurance Sector at Teamlease Service Private Limited (2018-07 – 2020-10)

• Provided advisory services related to health insurance products
• Assisted customers with policy details, benefits, and claims-related queries
• Educated clients about accident, disability, and compensation coverage
• Delivered high-quality customer service while maintaining compliance standards
• Ensured timely resolution of customer concerns

Senior Sales Executive at Quikr India Private Limited (2017-01 – 2018-03)

• Generated leads and promoted company products and services
• Achieved sales targets through effective customer engagement
• Managed customer accounts and maintained business relationships
• Assisted customers throughout the sales cycle

Practitioner at Concentrix (IBM Daksh) (2014-08 – 2016-03)

Worked as practitioner in IBU process.

• Solve "Platinum" ranked customer issues over email
• Handled escalation cases
• Calling to the premium customer

Counsellor at Confia Sam System (2013-10 – 2014-06)

• Counselling the customer
• To check the customer profile eligible for visa immigration

BSC in Biotechnology – M.S.Ramaiah College (2013)

PUC in Science – Narayana Junior College, Hyderabad (2008)

S.S.L.C – Collegiate (2005)