Sathish J

Fastidious Debt Collection Manager adept at implementing effective debt collection procedures in accordance with industry guidelines. Skilled at multitasking to ensure maximum productivity. Specialize in working in an often stressful environment and motivating staff.

Results-oriented Debt Collections Manager with proven experience in leading end-to-end recovery operations and driving consistent improvements in portfolio performance. Adept at managing delinquent accounts across multiple aging buckets, implementing strategic recovery plans, and ensuring timely resolution of overdue payments. Experienced in handling both secured and unsecured portfolios while maintaining a strong focus on regulatory compliance and ethical collection practices.

Telecaller - Seyon enterprises - Chennai

(2014-01 - 2017-12)

Recover outstanding debts by contacting customers to negotiate payment plans and resolve overdue accounts, while adhering to relevant laws and regulations. Key responsibilities include maintaining accurate records, communicating effectively with debtors, collaborating with internal departments, and mitigating financial losses for the company.

Team Leader - Allset Business Solution - Chennai

(2017-01 - 2021-12)

• Managing and motivating a team of collectors to meet targets
• Developing and implementing collection strategies
• Monitoring team and individual performance
• Ensuring compliance with legal regulations and company policies
• Handling escalations
• Providing training and coaching
• Preparing performance reports
• Collaborating with other departments to resolve complex issues

Assistant Manager - Aequitas Debt Solutions - Chennai

(2022-01 - 2024-12)

Overseeing a collections team to ensure timely recovery of outstanding debts by developing strategies, monitoring accounts, and facilitating customer payments. Key duties include managing team performance, maintaining customer relationships, ensuring regulatory compliance, preparing performance reports, and collaborating with other departments to resolve payment disputes and optimize the collection process.

• Leading and training the collections team
• Developing and implementing collection strategies
• Ensuring legal compliance
• Monitoring performance
• Handling escalated customer issues
• Analyzing collection data
• Maintaining accurate records
• Collaborating with other departments to maximize debt recovery while adhering to regulations

Manager - Saffron Technologies - Chennai

(2024-01 - 2025-12)

Manager - Wenext Global Services OPC Pvt Ltd - Bengaluru

(2025-01 - 2026-12)

Results-oriented Debt Collections Manager with proven experience in leading end-to-end recovery operations and driving consistent improvements in portfolio performance. Adept at managing delinquent accounts across multiple aging buckets, implementing strategic recovery plans, and ensuring timely resolution of overdue payments. Experienced in handling both secured and unsecured portfolios while maintaining a strong focus on regulatory compliance and ethical collection practices.

Bachelor of Engineering - Mechanical - Anna University

Higher Secondary - St. Joseph Matric Hr. Sec. School Chennai