Shift Incharge - Shreyash Finedge Private Limited - Chennai, India
(2024-11)
Supervisor - Mahindra Logistics - Chennai, India
(2022-12 - 2024-10)
- Managed end-to-end employee transportation operations, ensuring timely pickup and drop services.
- Coordinated with transport vendors, fleet operators, and drivers for smooth daily operations.
- Monitored vehicle movements using GPS and transport management systems.
- Planned and optimized routes to improve efficiency and reduce travel time.
- Resolved employee transportation issues and ensured high service quality.
- Verified trip sheets, billing records, and vendor invoices for accuracy.
- Maintained daily transport reports, MIS reports, and operational dashboards.
- Ensured compliance with company transport policies and safety standards.
- Coordinated with HR, administration, and security teams for transport requirements.
- Handled transport escalations and provided timely resolution to employees and stakeholders.
- Managed driver rosters, vehicle allocation, and shift-based transportation schedules.
- Supported 24/7 transport operations while maintaining service-level agreements (SLAs).
Telecaller Executive - HDB Financial Services - Chennai, India
(2021-07 - 2022-08)
Worked on the LAS Product, handling Demat account holders; primary goal was collecting interest amount, excess amount, and outstanding amount from customers.
- Averaged 300 calls per day and collected payments from 78% of customers — the highest first-month achievement recorded by any employee to date.
Electrical Maintenance Engineer - Nokia Corporation - Chennai, India
(2020-08 - 2020-12)
- Supervised a team of 10 members, identifying faults across AC wiring, lighting, and other electrical systems and delegating work for prompt resolution.
- Planned and executed maintenance tasks accurately to ensure completion ahead of deadlines and prevent major operational issues.
