SR. Executive HRM - Regional HR Manager – South India | SPOC – Recruitment & HR Operations at Khadim's India Pvt Ltd. (2025-10 – Present)
Acting as Single Point of Contact (SPOC) for end-to-end recruitment across South India region. Managing complete hiring lifecycle in close coordination with TREs, Area Managers, and Operations Teams to ensure timely manpower fulfillment.
- Acting as Single Point of Contact (SPOC) for end-to-end recruitment across South India region.
- Managing complete hiring lifecycle in close coordination with TREs, Area Managers, and Operations Teams to ensure timely manpower fulfillment.
- Successfully onboarding 4–5 candidates independently through personal networking and field influence, without reliance on job portals, vendors, or third-party agencies.
- Building and maintaining strong partnerships with NGOs, non-profit trusts, and charitable organizations to create sustainable hiring pipelines.
- Developing strategic relationships with college Placement Officers to support bulk and entry-level manpower requirements across the region.
- Coordinating with outstation candidates for smooth relocation, including support with accommodation and food arrangements.
- Overseeing store-level operations from an HR perspective to ensure workforce alignment with business objectives.
- Handling employee grievances and ensuring timely resolution to maintain a positive work environment.
- Supporting manpower acquisition through multiple sourcing channels including field hiring, references, institutional tie-ups, and community networks.
HR and Admin at Helen and Sons Business Consultancy FZC (2023-06 – 2025-05)
Managed recruitment processes, onboarding programs, employee records, payroll processing, and HR administrative support.
- Manage the recruitment process, including job postings, screening resumes, and conducting interviews
- Coordinate and facilitate onboarding programs for new hires to ensure a smooth transition into the company
- Maintain and update employee records in compliance with legal requirements and company policies
- Ensure accurate documentation for new hires, terminations, and employee changes
- Support payroll processing by ensuring accurate timekeeping and leave records
- Assist employees with benefits enrollment and inquiries
- Act as a point of contact for employee inquiries regarding HR policies, procedures, and benefits
- Facilitate conflict resolution and provide support in employee relations matters
- Provide administrative support to the HR department, including scheduling meetings and managing correspondence
- Maintain confidentiality and professionalism in handling sensitive information
Recruitment Consultant at Pure Staffing Solution (2022-02 – 2023-05)
Sourced and recruited qualified candidates using various sourcing methods including job boards, social media, networking, and direct outreach.
- Utilize various sourcing methods, including job boards, social media, networking, and direct outreach to find qualified candidates
- Leverage Canadian-specific platforms and resources for effective candidate sourcing
- Conduct initial screening of resumes and applications to shortlist candidates based on qualifications.
- Build and maintain a talent pipeline by engaging with potential candidates
- Provide guidance and support to candidates throughout the recruitment process, from initial contact to offer acceptance
- Present qualified candidates to clients, highlighting their strengths and fit for the role
- Prepare and deliver regular updates to clients regarding recruitment progress and market insights
- Stay updated on industry trends and labor market conditions in Canada.
Internal Recruiter at Lorven Technologies Pvt Ltd (2020-03 – 2022-01)
Collaborated with hiring managers to understand staffing needs and identify qualified candidates for internal positions.
- Collaborate with hiring managers to understand staffing needs and create job requisitions
- Utilize internal databases, employee referrals, and networking to identify potential candidates within the organization
- Review applications and resumes to shortlist candidates based on qualifications and fit
- Schedule and coordinate interviews between candidates and hiring managers
- Maintain regular communication with candidates throughout the recruitment process, providing updates and feedback
- Work closely with HR to ensure alignment on recruitment strategies, policies, and compliance with labor laws
- Build and maintain a talent pool of internal candidates for future hiring needs
- Track and analyze internal hiring metrics to inform recruitment strategies
Telesales Representative at Moringo Organics Pvt Ltd (2019-09 – 2020-03)
Conducted telesales activities including customer follow-up, order processing, and relationship building to exceed sales targets.
- Maintain accurate records of calls, sales, and customer interactions in CRM systems
- Conduct follow-up calls with customers to ensure satisfaction and explore additional sales opportunities
- Meet or exceed sales targets and quotas set by management on a regular basis
- Process orders and assist customers with their purchases, ensuring accurate entry of information
- Build and maintain strong relationships with customers to encourage repeat business and referrals
- Identify and qualify potential leads through cold calling and follow-up calls
- Develop and deliver engaging sales pitches tailored to the needs of potential clients
Customer Relationship Officer at Bankbazaar.com (2017-09 – 2019-09)
Provided exceptional customer service via phone, email, and in-person, addressing inquiries, resolving complaints, and promoting banking products.
- Provide exceptional service to customers via phone, email, or in-person, addressing inquiries and resolving issues promptly
- Assist customers in understanding product features and benefits, guiding them in selecting the right products to meet their needs
- Identify opportunities to cross-sell or upsell additional banking products and services based on customer profiles and needs
- Address and resolve customer complaints or concerns related to products and services, ensuring a positive customer experience
- Ensure all customer interactions comply with banking regulations and company policies, maintaining confidentiality and data security
