Senior Manager - Corporate Administration - SMART WORLD DEVELOPERS PVT. LTD. - Gurugram, Haryana
(2025-04)
Manager - Administration - SMART WORLD DEVELOPERS PVT. LTD. - Gurugram, Haryana
(2022-11 - 2025-03)
- Multi-Site Leadership: Direct end-to-end corporate administration, workplace operations, and facility infrastructure across corporate headquarters, sales galleries, and active project sites.
- Budgeting & Cost Optimization: Formulate OPEX/CAPEX operational goals and budgets exceeding ₹5 Crore, delivering 12% YoY cost savings through strategic cost containment and resource optimization.
- Utility & Hard Services Oversight: Oversee maintenance and preventative plans (AMCs) for critical electro-mechanical utilities (DG Sets, VRF/VRV HVAC, STP, WTP) to achieve 100% operational uptime.
- Vendor & Contract Lifecycle: Manage complete vendor management workflow including sourcing, commercial negotiations, AMC execution, SLA monitoring, and invoice verification.
- Soft Services & Employee Support: Oversee corporate soft services, pest control, horticulture, waste management, transport logistics, and cafeteria operations catering to 500+ daily employees.
- Security & Emergency Management: Direct physical security, access control, CCTV monitoring, and workplace emergency response protocols to protect staff and corporate assets.
- EHS & Health Safeguards: Implement and audit workplace health, safety (EHS), and pandemic protocols, maintaining a record of zero lost-time incidents.
- Space & Infrastructure Management: Plan and execute office space utilization strategies, layout modifications, workstation allocation, and seating expansion projects to support corporate growth.
- Energy Efficiency Initiatives: Drive energy optimization drives across HVAC and lighting infrastructure, achieving measurable reductions in power consumption and operational expenses.
- Audit Readiness & Document Governance: Maintain complete administrative records, compliance files, safety registers, and utility logs ensuring 100% audit readiness for internal and external reviews.
- Personnel Leadership: Lead internal teams and outsourced technical/non-technical personnel (80+ team members), directing performance evaluations, career planning, and training.
Assistant Manager - Security & Administration - SELECT INFRASTRUCTURE PVT. LTD. - New Delhi, India
(2018-04 - 2022-08)
- Commercial Facility Operations: Managed daily administration, electro-mechanical upkeep, soft services, physical security, and access control for a premium 300,000+ sq. ft. commercial facility.
- Workforce Supervision: Supervised an integrated operational team of 60+, expanding to an extended ground workforce of 370+ security, housekeeping, parking, and valet personnel.
- SOP Development: Formulated standard operating procedures (SOPs) for crowd control, workplace safety, emergency contingencies, raising response efficiency by 25%.
- VIP Protocol & Events: Spearheaded administrative setup, executive protection, hospitality logistics, and security execution for 50+ high-profile corporate conventions and VIP visits.
- Crisis Management & BCP: Executed comprehensive business continuity plans (BCP) and emergency response drills during adverse weather conditions and civic disruptions.
- Statutory Compliance: Ensured 100% regulatory compliance in coordination with Delhi Police, Fire Department, Municipal Corporation, and Pollution Control Boards.
Senior Executive / Executive - Security & Admin - SELECT INFRASTRUCTURE PVT. LTD. - New Delhi, India
(2010-06 - 2018-03)
Officer - Security Operations - INTERNATIONAL RECREATION PARKS PVT. LTD. - Noida, Uttar Pradesh
(2007-03 - 2010-06)
Managed central command center operations, CCTV surveillance monitoring, visitor logging, and physical access control for an entertainment establishment serving 10,000+ daily visitors.
- Enforced crowd safety protocols, emergency preparedness drills, guest grievance resolution, and administrative compliance.
Supervisor - Security Operations - HOTEL PARK PLAZA - Gurugram
(2004-10 - 2007-03)
- Managed hospitality security operations, guest safety, and asset protection.
- Trained staff on emergency response and customer service.
Assistant - Administration - SATYAM AUTO COMPONENTS PVT. LTD. - Gurugram
(2002-06 - 2004-10)
- Handled administrative documentation and statutory compliance files.
- Assisted in employee welfare services and general office support.
