Satish Kumar

Result-oriented Sr. Manager – Administration, Facility & Workplace Operations with over 20 years of progressive leadership experience managing multi-site corporate infrastructure, commercial venues, and large-scale operational teams. Proven expertise in strategic goal setting, OPEX/CAPEX budgeting, heavy engineering utilities (DG Sets, HVAC, STP, WTP), vendor lifecycle management, AMC negotiations, soft services, transport, cafeteria operations, and workplace safety protocols.

Skilled in developing SOP-driven operations, driving digitised facility workflows, improving workplace efficiency, controlling operational costs, and ensuring 100% regulatory compliance.

Senior Manager - Corporate Administration - SMART WORLD DEVELOPERS PVT. LTD. - Gurugram, Haryana

(2025-04)

Manager - Administration - SMART WORLD DEVELOPERS PVT. LTD. - Gurugram, Haryana

(2022-11 - 2025-03)

• Multi-Site Leadership: Direct end-to-end corporate administration, workplace operations, and facility infrastructure across corporate headquarters, sales galleries, and active project sites.
• Budgeting & Cost Optimization: Formulate OPEX/CAPEX operational goals and budgets exceeding ₹5 Crore, delivering 12% YoY cost savings through strategic cost containment and resource optimization.
• Utility & Hard Services Oversight: Oversee maintenance and preventative plans (AMCs) for critical electro-mechanical utilities (DG Sets, VRF/VRV HVAC, STP, WTP) to achieve 100% operational uptime.
• Vendor & Contract Lifecycle: Manage complete vendor management workflow including sourcing, commercial negotiations, AMC execution, SLA monitoring, and invoice verification.
• Soft Services & Employee Support: Oversee corporate soft services, pest control, horticulture, waste management, transport logistics, and cafeteria operations catering to 500+ daily employees.
• Security & Emergency Management: Direct physical security, access control, CCTV monitoring, and workplace emergency response protocols to protect staff and corporate assets.
• EHS & Health Safeguards: Implement and audit workplace health, safety (EHS), and pandemic protocols, maintaining a record of zero lost-time incidents.
• Space & Infrastructure Management: Plan and execute office space utilization strategies, layout modifications, workstation allocation, and seating expansion projects to support corporate growth.
• Energy Efficiency Initiatives: Drive energy optimization drives across HVAC and lighting infrastructure, achieving measurable reductions in power consumption and operational expenses.
• Audit Readiness & Document Governance: Maintain complete administrative records, compliance files, safety registers, and utility logs ensuring 100% audit readiness for internal and external reviews.
• Personnel Leadership: Lead internal teams and outsourced technical/non-technical personnel (80+ team members), directing performance evaluations, career planning, and training.

Assistant Manager - Security & Administration - SELECT INFRASTRUCTURE PVT. LTD. - New Delhi, India

(2018-04 - 2022-08)

• Commercial Facility Operations: Managed daily administration, electro-mechanical upkeep, soft services, physical security, and access control for a premium 300,000+ sq. ft. commercial facility.
• Workforce Supervision: Supervised an integrated operational team of 60+, expanding to an extended ground workforce of 370+ security, housekeeping, parking, and valet personnel.
• SOP Development: Formulated standard operating procedures (SOPs) for crowd control, workplace safety, emergency contingencies, raising response efficiency by 25%.
• VIP Protocol & Events: Spearheaded administrative setup, executive protection, hospitality logistics, and security execution for 50+ high-profile corporate conventions and VIP visits.
• Crisis Management & BCP: Executed comprehensive business continuity plans (BCP) and emergency response drills during adverse weather conditions and civic disruptions.
• Statutory Compliance: Ensured 100% regulatory compliance in coordination with Delhi Police, Fire Department, Municipal Corporation, and Pollution Control Boards.

Senior Executive / Executive - Security & Admin - SELECT INFRASTRUCTURE PVT. LTD. - New Delhi, India

(2010-06 - 2018-03)

Officer - Security Operations - INTERNATIONAL RECREATION PARKS PVT. LTD. - Noida, Uttar Pradesh

(2007-03 - 2010-06)

Managed central command center operations, CCTV surveillance monitoring, visitor logging, and physical access control for an entertainment establishment serving 10,000+ daily visitors.

• Enforced crowd safety protocols, emergency preparedness drills, guest grievance resolution, and administrative compliance.

Supervisor - Security Operations - HOTEL PARK PLAZA - Gurugram

(2004-10 - 2007-03)

• Managed hospitality security operations, guest safety, and asset protection.
• Trained staff on emergency response and customer service.

Assistant - Administration - SATYAM AUTO COMPONENTS PVT. LTD. - Gurugram

(2002-06 - 2004-10)

• Handled administrative documentation and statutory compliance files.
• Assisted in employee welfare services and general office support.

Master of Social Work - Social Work - Alagappa University / Vinayaka Missions University

PG Diploma - Personnel Management & IR - Alagappa University

Bachelor of Arts - Arts - Kurukshetra University

PG Diploma - Labour & Administrative Law - Madurai Kamaraj University

Diploma - Fire & Safety Management - National Institute of Labor Management (NILM)