Satya Pandey

CRM Administrator with hands-on experience managing end-to-end lead lifecycles across Salesforce and Zoho CRM platforms. Experienced in researching and reaching out to potential clients and prospects via email, phone calls, and social media, and in collaborating with marketing teams to support targeted lead-generation campaigns. Skilled in lead segregation, portfolio creation, and employee performance feedback, with additional experience in social media-driven lead generation, email management, and website administration (WordPress, GoDaddy, Hostinger, cPanel).

Also supports HR with recruitment activities, including candidate sourcing, screening, interview scheduling, job postings, and coordination with the HR team.

CRM Administrator - Aureeon Infrastructure

(2025-06 - 2026-07)

• Managed and tracked leads integrated through social media channels within the CRM system
• Performed lead segregation and organized leads into structured portfolios for the sales team
• Provided regular, individualized feedback to employees on lead handling and conversion performance
• Handled company email communications via GoDaddy and Hostinger platforms
• Managed and maintained the company website through cPanel
• Researched and reached out to potential clients and prospects via email, phone calls, and social media to build the sales pipeline
• Collaborated with the marketing team to support targeted lead-generation campaigns, aligning CRM data with campaign outreach

CRM Administrator - Estatery Private Limited

(2023-10 - 2025-06)

• Administered CRM platform to manage and monitor leads generated through social media
• Segregated and organized leads into portfolios for efficient team distribution
• Reviewed and delivered feedback on individual employee lead-handling performance
• Reached out to potential clients via email, phone, and social media to convert leads generated by marketing campaigns
• Managed company email accounts and supported social media activities to grow organic reach and followers

Intern - CarBike360

(2022-12 - 2023-01)

• Learned core lead and customer management processes used in a CRM environment
• Gained hands-on exposure to useful CRM tools and their practical application

Master of Computer Applications - MCA - Dr. A.P.J. Abdul Kalam Technical University (AKTU) (2025)

Bachelor of Computer Applications - BCA - Mahatma Gandhi Kashi Vidyapith (MGKVP) (2023)

Class 12th (Higher Secondary) - UP Board (2018)