Satyanarayan Mohanty

Electrical Engineer experienced in electrical substation testing, commissioning, and maintenance, specializing in CT, PT, Circuit Breakers, Relays, and Transformers. Currently working as a Technical Support Engineer–(Electrical Products) at Tech Mahindra. Proficient in power system protection, fault analysis, and preventive maintenance to ensure high system reliability and operational efficiency.

Managed installation, maintenance, and repairs, enhancing operational reliability and reducing downtime by 10%.

Associate Customer Support(Electrical Products) at Tech Mahindra (2025-02 – Present)

• Provided technical troubleshooting for electrical appliances and systems, ensuring efficient resolution, via calls, ensuring efficient issue resolution and customer satisfaction.
• Supported customers with issue resolution, improving service reliability and satisfaction.
• Collaborated with cross‑functional teams to enhance operational efficiency.

Assistant Service Manager at Seaside Utilities Private Limited (2015-08 – 2022-04)

• Led electrical testing and commissioning of substations and switchgear, ensuring compliance with safety and operational standards.
• Conducted diagnostic testing on transformers, CTs, PTs, and circuit breakers, identifying faults and preventing system failures.
• Ensured timely preventive maintenance of transformers and switchgear
• Spearheaded load flow analysis and fault studies, improving power distribution efficiency and reducing energy losses.
• Collaborated with cross-functional teams to streamline project execution, reducing commissioning time by 15%.
• Ensured strict adherence to industry regulations and safety protocols, maintaining a zero-incident work environment.
• Managed the installation, maintenance, and repair tasks, enhancing operational reliability and reducing downtime by 10%.
• Spearheaded customer support for billing, arrear collection, and technical troubleshooting, leading to a significant increase in revenue by 12%.

Bachelor of Technology (B.Tech) in Electrical Engineering – Location: Bhubaneswar