Hospitality
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Dedicated Hospitality Professional with over 3 years of experience in guest management and service operations. Proven track record in domestic and international markets, specializing in high-pressure environments. Expert in guest handling, order dispatch, and maintaining service excellence. Adept at managing guest relations in a senior capacity to ensure maximum satisfaction and brand loyalty.
Senior Associate at Club Mahindra (Saj Mahabaleshwar) (2023-01 – 2024-01)
Led guest-facing operations ensuring premium resort experience with service flow coordination and guest request handling
Counter Crew Member & Associate at Daily Pick (2019-01 – 2021-01)
Managed counter operations and order dispatch with international exposure to global clientele
Industrial Trainee at JW Marriott Mussoorie (Campion Falls) (2012-01 – 2012-07)
Training across hotel departments to develop core hospitality skills
Diploma in Hotel Management – Maurya Institute of Hotel Management (2012)
