Shabaresh Sekurthi

Software Engineer with 4.5 years of overall IT experience, including 3 years of experience as a Salesforce Developer. Experienced in Salesforce Sales Cloud and Service Cloud implementations, with hands-on experience in Apex, Lightning Web Components (LWC), SOQL, Salesforce Flows and Salesforce automation. Strong understanding of Salesforce development best practices, Agile/Scrum methodologies, and delivering scalable CRM solutions.

Salesforce Developer at Cognizant Technology Solutions (2022-03 – 2025-02)

Project: Qualified. Qualified is a Salesforce Sales Cloud application developed for a B2B organization to automate the end-to-end sales lifecycle. The application manages lead capture, automatic lead assignment, customer follow-ups, lead conversion, opportunity management, approval workflows, reporting, and scheduled background processing.

• Developed Apex Triggers and Apex Classes to implement business requirements
• Built Lightning Web Components (LWC) for customized user interfaces
• Created Record-Triggered Flows to automate follow-up tasks and email notifications
• Developed REST API integrations with external applications
• Wrote SOQL queries and optimized Apex code following Salesforce best practices
• Created Validation Rules, Reports, and Dashboards based on business requirements
• Developed Batch Apex and Scheduled Apex jobs for scheduled data processing
• Wrote Apex Test Classes and participated in code deployments
• Worked in an Agile Scrum environment and participated in sprint planning and code reviews

Google Workspace Administrator at Cognizant Technology Solutions (2020-09 – 2022-02)

Project: Google Zelus

• Managed user accounts, groups, and licenses using the Google Admin Console
• Configured Gmail, Google Drive, and Google Groups based on business requirements
• Implemented security policies, password policies, and Multi-Factor Authentication (MFA)
• Resolved user issues related to Gmail, Drive, Calendar, and account access
• Worked with the IT support team to troubleshoot administrative issues

Bachelor of Technology in B.Tech – Nalla Malla Reddy Engineering College (2015 – 2019)