Shabina Ahmed Khan

Administrative Professional with 9 years of experience providing executive and administrative support in a wholesale and retail business environment. Experienced in calendar management, appointment scheduling, call screening, message handling, vendor and client follow-ups, office administration, billing support, documentation and customer service. Proficient in Microsoft Word, Basic Microsoft Excel, Microsoft Outlook, Email Communication, Internet Browsing and Data Entry.

Receptionist & Assistant Admin - Super Collection - Mumbai, Maharashtra

(2016-05 - 2025-01)

Wholesale & Retail Business

• Provided executive and administrative support to the owner in daily business operations.
• Managed the owner's calendar, appointments and daily schedule.
• Maintained the owner's to-do list and meeting reminders.
• Screened incoming calls and directed priority calls.
• Took messages and ensured timely communication.
• Drafted routine business WhatsApp messages.
• Welcomed business clients and informed the owner of their arrival.
• Followed up with clients and vendors on behalf of the owner.
• Coordinated with banks, accountants, vendors and courier providers.
• Assisted with billing support and invoice-related administration.
• Prepared documents using Microsoft Word and Basic Microsoft Excel.
• Maintained office records, registers and filing systems.
• Managed office stationery and daily office operations.
• Performed accurate data entry and maintained organized records.
• Handled multiple administrative tasks while supporting management.

Bachelor of Commerce - B.Com - BJPC College of Arts, Science and Commerce (2010)