Shafiya Nazir

Customer-focused professional seeking a Work From Home role in Customer Support, Chat Support, Sales, or Virtual Assistance. 6 months of customer support experience with Airtel plus sales experience at Events Emporio. Strong communication, customer handling, typing and MS Office skills with a dependable and quick-learning approach.

Sales Representative - Events Emporio

• Handled customer enquiries and understood customer requirements.
• Assisted customers with products/services and supported sales activities.
• Maintained professional communication and customer relationships.

Customer Support Representative - Airtel

6 Months

• Handled customer queries and service-related concerns.
• Provided product/service information and assisted with issue resolution.
• Maintained a customer-focused approach while working toward performance targets.

Bachelor of Arts - B.A.